Freeze and crash during the game

Issue Type (Required):

Crash - During Play

Issue Description (Required):

During the game, there may be occasional screen freezes, but the chat box can still be accessed normally, and the Windows page can be switched. After the freeze, the game crashes directly, sometimes with error report pop ups, and sometimes without

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

[PC] Crash Report (Optional):

One of the displayed errors:
GUID: 3c3285a2-a4e7-4d8a-be01-3c74a3ee7f2b
Log File:
Info Type:

[Engine Error]: Deadlock detected while waiting on renderer thread. Update was not called for 16.0 seconds. You need to supply a crash dump or a crashify link in the report since we need both logs and crashdump to investigate this.

[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2026-02-01-08.54.41-e76bfa13-8e94-4739-8384-38bf23b22ae3.log (95.4 KB)
console-2026-02-01-09.03.27-b109ed51-f777-4e04-8ca2-a4095b942f56.log (99.4 KB)
console-2026-02-01-08.07.46-ac69529e-b867-4448-a4fd-2977942b6fe9.log (83.4 KB)
console-2026-02-01-08.17.39-119c5a95-8d91-466a-bd50-e483d7e7e2d8.log (78.4 KB)
console-2026-02-01-08.26.31-e4b30bd5-ae3c-4c0f-9473-86d3517a35f6.log (78.5 KB)
console-2026-02-01-08.30.08-fb906511-cb34-4c79-9e35-e0726c63abcf.log (325 KB)
console-2026-02-01-09.14.51-30a6fdd6-7b92-4d9e-b141-81abb2e93dc0.log (83.3 KB)
console-2026-02-01-12.15.29-3c3285a2-a4e7-4d8a-be01-3c74a3ee7f2b.log (113 KB)

Sorry to hear this @Ivvan3016

It’s a shot in the dark, but does the crashing persist after performing a clean reinstallation of Darktide? This will ensure a clean slate for your installation and settings, in case the underlying issue is there (please note custom settings e.g. graphics, keybinds etc. will be reset):

https://support.fatshark.se/hc/en-us/articles/360034118394--PC-How-to-Perform-a-Clean-Re-Installation-of-Vermintide-2-or-Darktide

Other general things worth checking -

  • Ensure you have latest Windows updates installed
  • Check your GPU drivers are up-to-date

Please let me know.

Yes, I tried to delete appdata, reinstall the game and even reinstall the system according to the correct process, but the problem did not improve. All drives are up to date

Hm okay sorry to hear that :frowning:

It’s another shot in the dark, but outdated BIOS can lead to instability. It may be worth checking if any BIOS update is available - though as this is a firmware update, we always advise caution and to do so at your own risk.

I have updated the BIOS and it is now the latest version supported but nothing changes :frowning:

i9-13980HX

I think the iGPU on your CPU is the problem

12:15:36.112 [d3d12 pipeline state] CreatePipelineLibrary failed with error code 0x887e0002
12:15:36.112 [d3d12 pipeline state] Adapter or driver version could have changed, trying to create new pso library

8:54:44.410 [d3d12 pipeline state] Failed to open pipeline state stream at C:\Users\11386\AppData\Roaming\Fatshark\Darktide/state_stream_library.pso_lib
08:54:44.410 [d3d12 pipeline state] Failed to open pipeline state library at C:\Users\11386\AppData\Roaming\Fatshark\Darktide/shader_library.pso_lib

However before you go on any ambitious search for a solution, you got the 591.86 driver. DDU it away together with all the shaders and rollback to older driver, preferably one from August 2025!

I have tried replacing older drivers and cleaning shaders, but the problem has not been resolved. I am currently considering whether the problem is caused by CPU Vmin Shift Instability. It’s interesting that during the process of solving the problem of dark tide, the Hell divers 2, which have the same problem of crash previously, was able to operate normally.

FYI 13/14th gen mobile processors, like the HX, are not supposed to be impacted.

https://community.intel.com/t5/Mobile-and-Desktop-Processors/Intel-Core-13-14th-Gen-Instability-Update-Future-Products/m-p/1627440

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