Issue Type (Required):
Other
Issue Description (Required):
My WH+ portait code receives a “failed to redeem” message when attempting to redeem (I am copying the code directly but still receive such message).
Error Displayed (If Applicable):
“Failed to redeem code:”
Platform:
[Steam]
Steam ID: 76561198276070858
[PC] Do You Use Mods? (Optional):
No, I don’t use mods
Reproduction Rate (Required):
Constant (100%)
Platform (Required):
Steam (PC)
Player ID (Optional):
what are you talking about? is there a new portrait frame from warhammer+?
just the old one from previous event…
then it might not be obtainable anymore, i believe that was a timed thing
May I confirm that you’re attempting to redeem the code via Darktide Account?
It should be valid until 2025.
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Yes - I copied my code in on this website and got the “Failed to redeem” response. Can I send the code to you via DM so you can help?
Yes, please DM me the code. 
Thanks for checking out! Code sent via dm
Problem solved! Thank you Julia for your kind assistance!
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