Failed to redeem my WH+ portrait code

Issue Type (Required):


Issue Description (Required):

My WH+ portait code receives a “failed to redeem” message when attempting to redeem (I am copying the code directly but still receive such message).

Error Displayed (If Applicable):

“Failed to redeem code:”


Steam ID: 76561198276070858

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

what are you talking about? is there a new portrait frame from warhammer+?

just the old one from previous event…

then it might not be obtainable anymore, i believe that was a timed thing

May I confirm that you’re attempting to redeem the code via Darktide Account?

It should be valid until 2025.

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Yes - I copied my code in on this website and got the “Failed to redeem” response. Can I send the code to you via DM so you can help?

Yes, please DM me the code. :slight_smile:

Thanks for checking out! Code sent via dm

Problem solved! Thank you Julia for your kind assistance!

1 Like