Error Code 2014 Making Game Unplayable

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Game Constantly disconnecting due to error code 2014. Tested internet connection outside of game, zero issues. Zero issues during gameplay minus disconnects (discord/youtube/spotify function uninterrupted in the background)

Crash Report (If Applicable):
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]
GUID: 392629f3-25e6-413b-acc7-fd7b3ae0d633
Log File:
Info Type:

Error Displayed (If Applicable): Error 2014

Steps to Reproduce:
Start any mission. effect is nearly 100% constant

Mission Name (If Applicable):
All

Platform:
[Steam/Microsoft Store]
Steam

Player ID:
Migeyshuu

Approx. Time of Issue & Timezone:
9:05pm EST

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

2

We are looking in to this, I apologise I don’t have any immediate solutions for you. I would be interested to know which ISP you’re with, and which state you’re playing from?

I’m also happy to help with a refund as it sounds like you’re unable to play whatsoever.

3

… that’s disappointing to say the least. I’m living in Toronto, Canada, my ISP is Bell

4

I am also having an astronomical amount of 2014 and 2001 disconnect errors.
I usually get between 3-4 disconnects every game, sometimes right before the end of a mission, making me miss the payout.

I am Japan, Docomo is my ISP.

Please tell them to work on netcode and server stability improvements.