For the past few months I’ve been experiencing periodic stuttering and frame rate drops. Some times it can be quite acute and make the game almost unplayable. I have no issues with any other game, including darktide. Switching to dx11 resolves the issue, but graphically the game doesn’t look as good to me. It isn’t shader cache building as it doesn’t go away over time, but I do hypothesise that it is related to the shader cache. Seems to be worse if I play vermintide after another game. Deleting the cache resolves the problem temporarily, but this is not a sustainable solution. I have a 13700k, 4080 RTX and play on max settings. Reducing settings has no effect.
To help us look into this, could you please provide a console log from both a session using Direct X12, and then Direct X11 for comparison. Ideally, load into the Keep and play one level.
To do so:
Press the Windows key + R
Enter %appdata% within the search input and select ‘OK’
Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
Our developers have asked if you can please try the following:
Ensure the directory that the PSO cache is stored is not ‘write protected’. To do so:
Press Windows + R
Enter %appdata% and select ‘OK’
For the Vermintide 2 directory, right-click and select ‘Properties’
Go to ‘Security’
Ensure the permissions for ‘Write’ are enabled
Next, try deleting your ‘shader_cache.pip_lib’ file
Then, launch Vermintide 2 as usual with Direct X12. It’s expected for some temporary stuttering while your shader cache rebuilds, but this should stop after a short time playing (usually a few levels).
Thank you. I can confirm write permissions are enabled. I will delete shader cache again and see how it goes. If it starts to stutter again i will reinstall. Likely timing for this will not be within 7 days. How do i let you know how it goes if thread locks?
If you’re using nvidia’s latest drivers, try rolling back to december’s version. There are known frame drop issues with the latest drivers in a lot of games for the 40 series and under cards.
