Disconnected and reconnected, but never rejoined chat; then unresponsiveness

Warhammer 40,000: Darktide Technical Support
1

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Issue Description: Disconnected from a game, which left strike team chat. Reconnected to the game, but strike team chat did not reconnect. I could type out messages, but they did not appear when I tried to send them.

I don’t think I ever rejoined the mourningstar chat either. The last message on my chat was the “you left the strike team chat” message, even while I was still in the strike. Nothing else popped up after that.

After mission, possibly unrelated, the game became unresponsive when I tried to quit. Attempted to click the ‘x’, open task manager, and alt+f4. Had to restart pc to close the game.

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable): Error 9999 showed up when I originally disconnected, and I think it popped up again while I was still on the chopper loading screen to rejoin the mission, even though the game did load and I was able to rejoin.

Steps to Reproduce:

  1. Play Ogryn (skullbreaker)
  2. Play cryo rod mission on low intensity heresy with scriptures
  3. Realize allies have walking animation but are frozen
  4. Error 9999
  5. Character select screen
  6. Panic rejoin
  7. Chopper loading screen, but I’m alone
  8. Error 9999
  9. Still in chopper loading screen
  10. Finish loading, but all allies are still in mission (should have appeared in chopper)
  11. Get to the end of the mission, and try to say ‘gg, gj!’ twice, and ‘gg’ once
  12. Nothing is sent
  13. Last message was the “you have left the strike team chat” message from when I disconnected. No message stating “you have joined the strike team chat”
  14. On mourningstar, run partway to shop, then stop when I realize it’s not on the hour and I already looked.
  15. Last message is still the original “you have left the strike team chat” from when I disconnected. Do not appear to have joined mourningstar chat.
  16. Attempt to quit.
  17. Game seems to take too long to do its thing.
  18. attempt to manual close with alt+tab.
  19. Open task manage, but cannot change windows to task manager to end darktide task.
  20. See in task manager preview that darktide is unresponsive.
  21. Attempt to alt+f4.
  22. Restart pc.
  23. Make post on Fatshark forum.

Mission Name (If Applicable): The one with the cooling rods, on heresy low intensity with scriptures.

Platform: STEAM

Player ID: Steam Community :: halfbrow

Approx. Time of Issue & Timezone: [01/14/2023, 11:15PM] [EASTERN STANDARD TIME]

Reproduction Rate: Once

Upload Supporting Evidence: Wish I took a screenshot. Sorry.

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

console-2023-01-15-02.04.29-4a095b23-7070-41b3-9609-33cd2a3e5a54.log (625.6 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

darktide_launcher.log (413.3 KB)

2 Likes
2

Thank you for your detailed report! I will raise this for investigation.