Disconnect mid-game from Error Code 9999

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Disconnect with error code 9999 exactly once per game around halfway through, without fail. The game will be playing fine without any network issues, then every character will continue running in the same direction, then I’ll get kicked to the menu with the option to reconnect. I can always reconnect without any issues, and the problem does not come back for the rest of the game. This used to give me error code 2007 (with the exact same behavior), but after the recent update the error code has changed to 9999.

The error displayed in the console log is [SSLSocket] Function 'sendto' failed with error: 10035. Dropping packet.

Not sure if it’s related, but it also seems like I get the same SSLSocket error when I reroll perks too quickly. In this case, I am not disconnected but no buttons will work for a second or two.

Error Displayed (If Applicable):
9999

Steps to Reproduce:

  1. Load into a game (not the Mourningstar) - this doesn’t always happen if I join a game in progress that’s near the end.
  2. Wait for the disconnection

Platform:
Steam

Player ID:
SteamID: 76561198067914080

Approx. Time of Issue & Timezone:
03:26:09.930 in the console log

Reproduction Rate:
Constant (100%)

Upload Console Log:
Disconnect error: console-2022-12-17-03.04.59-0c311c96-3a4e-424d-99e1-6a98837d45f9.log (326.7 KB)
Perk reroll same error: console-2022-12-15-15.31.27-d5d08e1d-1839-41bf-9e7d-84b014ce478e.log (900.1 KB)

2 Likes
2

Happening to me as well, though far more frequently. I get the error about 2 minutes into a match, and over and over again if I reconnect. Happens in the ship sometimes as well.

Has only started happening after 1.0.423.0, game was running fine before that.

I’m on Gamepass.

3

Error Displayed (If Applicable):
9999

Steps to Reproduce:

  1. Load into the Mourningstar
  2. Walk around and disconnect
    *Note: cannot reproduce because I get back end errors at the login screen.

Platform:
Steam

Player ID:
SteamID: 76561198045259106

Approx. Time of Issue & Timezone:
3:03 PM Central, US

Upload Console Log:
console-2022-12-17-19.32.42-2676ede4-fb78-4c60-b93e-9d437c742907.log (23.0 KB)

4

Happens to me aswell, almost like 1/3-5 (20-33% ) of all missions.

5

I believe this error code is usually temporary, and commonly encountered due to local connectivity issues. That said, we are looking into occurrences of this and investigating. Apologies for the inconvenience all.

6

Code is happening constantly for me, multiple times a mission, counted 17 times in 1 mission last night
Often getting the error before even loading into the mission or sometimes even selecting my character

1 Like