Crashing on first loadup of the game

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Click play in launcher, screen goes black, I see the darktide spinning logo in the bottom right. Instant crash to desktop.

All of the things I have tried

  • Turned off mods
  • Verified integrity of the game files
  • changed number of worker threads to -1 (down from 22 to 21)
  • changed number of worker threads to 12 (used to help performance a lot in the early launch days)
  • changed number of worker threads to 1 (saw a post saying it was the only thing that works)
  • changed to full screen from borderless fullscreen
  • checked audio devices to make sure defaults were correct (because who knows)
  • Reinstalled Game (followed by reboot)
  • fresh reinstall of Nvidia drivers (clean install) - followed by reboot
  • removed last software that I installed - followed by reboot
  • uninstalled game - went to game folder and deleted the entire folder to clear any remnants of files
  • reinstalled game
  • tried running another game just to see if everything was alright - it ran fine

I played for several hours yesterday with no issues, the only thing that changed was that I updated darktide mod loader and then downloaded new copies of mods I used which was just the scoreboard. I ran the .bat file to load 2 mods - the only 2 being animation events (or whatever scoreboard requires) and scoreboard itself. Once I crashed I went and ran the .bat file again to unpatch / unload mods. Since then the copy of the game is completely fresh, no remaining files exist in the steam install directory. It crashes within seconds of hitting play and I cannot figure out why.

Error Displayed (If Applicable):
GUID: 738f7ad6-8b9f-4b52-9575-1b1f6f13e184
Log File:
Info Type:

Steps to Reproduce:
click play 100% reproducible

Mission Name (If Applicable):
N/A

Platform:
[Steam/Microsoft Store]
Steam

Player ID:
Steam ID: 76561197995215885

Approx. Time of Issue & Timezone:
15:00 Mountain Time - US

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
[Instructions: https://forums.fatsharkgames.com/t/how-to-provide-a-crash-report-console-log-or-darktide-lau
darktide_launcher.log (497.4 KB)
console-2023-10-05-21.07.38-aae135db-2c96-46f3-8084-1b661b9a2eb1.log (16.4 KB)
crash_dump-2023-10-05-21.07.38-aae135db-2c96-46f3-8084-1b661b9a2eb1.dmp (859.7 KB)
ncher-log/55163]

2

Same here. Seems widespread. I’ve had almost no problems since the game came out but since this morning 10/5. Can’t get into the game without crashing every time.

Tried everything on my computer’s end.

3

This will be resolved in our next patch, apologies.

4

I have the same issue, spinning logo then crash to desktop, except I don’t have mods installed. Problem started this morning Oct6, but was playing fine yesterday Oct5.

5

Any news on when that would be? Class rework patch had zero issues for me. Then whatever patch the krieg skins had bricked the game.

6

I fixed it!

go to run OR use windows key + R to bring up the run box
%appdata%
open fatshark folder
delete darktide folder completely
launch game
it shows you what your current hardware profile is and then you load. I expected it to crash as normal but its perfectly fine.

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