Crashes, Crashes and suprisingly Crashes again

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

The Game Crashes almost constantly. I cannot say why.
I also tested the Problem Solutions that are here in the Support Section.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Often (<75%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2024-08-24-21.24.47-f61a809c-ed27-4033-aa55-d57786c51b97.log (341 KB)
darktide_launcher.log (32.5 KB)
crash_dump-2024-08-24-21.24.47-f61a809c-ed27-4033-aa55-d57786c51b97.dmp (1.51 MB)

1 Like
2

Sorry for the delayed response - I’ve had to raise this with my colleagues as this isn’t a crash I recognise.

I understand you’ve tried many solutions already, from this article I assume?:

3

All of it.
Sadly it didnt work.

4

Interesting, i have no clue how that happened but the launcher had 9 Worker Threads activated. Way to much. Ill look if that fixed that. Ill play a few rounds today and tomorrow and reply then again.

5

It crashes again. Honestly im not sure what else i should do…

6

The colleague I need to speak to about this particular crash is away at the moment, unfortunately.

I’m happy to help with a refund in the meantime, if you would prefer.

7

with a Refund is the Game away i dont want that :stuck_out_tongue:

8

That’s correct, Darktide will be unplayable if a refund is processed.

9

Any ETA when the colleague can help me ?

10

I’ve spoken to another member of the team, and I’ve been informed that this is an issue in one of the third party elements we use. They have been made aware of the issue.

11

Just great. And now ? I mean seriously. What is exactly the Issue ? The Game runs horrible…

12

When it will be fixed ?

13

Wow seriously this Support is great. (Irony off)

That was the Last Game i ever bought from Fatshark.

14

Well if anything you’re not the only one that’s been having issues. For the past few days my game would just randomly freeze in the middle of any mission and then would either crash completely or boot me back to the menu with the error code 2014. No goddamn clue what causes it.

15

I’m having the exact same issue.

16

Glad to see I’m not the only one having this issue

17

Hey Raven, I understand you’re upset, and we have informed the third party of the issue occurring here. Unfortunately, we must wait on them to address it, and regrettably I have no ETA to share at this time.

I’m still happy to assist with a refund if you would prefer not to wait.

18

It sucks man. I was having fun playing the game with my friends for months and then this happens. Now I can’t play with them and I’m forced to sit there and watch them having fun without me.

19

Just a friendly suggestion… maybe it’s your hardware and not darktide? I had to replace my Ryzen cpu recently…

20

Don’t want to sound like an aHole, but if so many people have problems (random game crashes) maybe the reason is not the hardware but rather the software? Does Fatshark expect all players to be on a certain kind of GPU and CPU to be able to play at all?

+1 on random crashes too, it’s been a problem since game release almost 2 yeras ago but these days it seems like it’s almost every game, crash to desktop or game hung-up on loading screen between missions. Please fix.