Crash on Mission Ready x4 (Patch 14)

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Once all players hit ready, the game immediately freezes and crashes to desktop 3-4 seconds later. SOMETIMES it will get through to the loading screen and reappear on the “reconnect” screen, but then crash once you hit reconnect after also freezing for a few seconds. This ALSO happened on last patch. Didn’t (try to) play before that.

To fix this, I have tried:

  • Updating AMD driver
  • Updating to just the basic AMD driver (no Adrenaline software, etc.)
  • Deleting all old amd drivers and directories and reinstalling newest amd driver
  • verifying files
  • deleting the shader cache
  • uninstalling and wiping both game directory and %appdata% directory
  • fullscreen, windowed, low graphics settings, high graphics settings
  • setting threads to 1
  • turning off RT
  • Starting game in different server region (NAE, NAW)
  • Rebooting Router
  • Using a VPN for connection
  • Connecting using mobile hotspot

Steps to Reproduce:
Just hit ready on any game. It happens 100% of the time. I’ve yet to play.

Mission Name (If Applicable):
All.

Platform:
Steam

Player ID:
Steam: Isms89

Approx. Time of Issue & Timezone:
9:18 AM CT 10/25/2023

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
description is clear enough. freezes when all players click ready.
crash_dump-2023-10-25-14.11.46-70adad0f-feeb-48e4-95dd-66db2e72cf6f.dmp (896.5 KB)

[PC] Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

GUID: 70adad0f-feeb-48e4-95dd-66db2e72cf6f
Log File:
Info Type:

console-2023-10-25-14.11.46-70adad0f-feeb-48e4-95dd-66db2e72cf6f.log (110.9 KB)

2

I’ve queried this with our Engine Developers, and I hope to have an update for you soon.

3

@FatsharkJulia :

I wanted to add that this is on a Radeon 6700 XT.

I switched back to my old GPU (Radeon Vega 56) and it was able to run. Obviously I don’t want to have to use an old GPU though :upside_down_face:

4

On my Radeon RX 6600, I fixed this by rolling back to a driver from last year (11/10/2022 Driver 31.0.12029.7019)

The made it so I can get into missions (usually) but unfortunately I have to restart the game after every mission due to error 2014 stopping me from selecting a character.

It’s annoying but playable

5

Thanks Morteos. I also tried a driver from november 2022. I still get the 3 minute loading screen after character select, but upon loading a mission, I get kicked backed to character select with a “reconnect?” option. It’s not crashing, but still 100% unplayable.

The one time I didn’t get the reconnect message gave me the 2014 error.

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