Crash before Character Selection - and now launcher doesn't work either

Warhammer: Vermintide 2 Technical Support
1

Issue Type (Required):

Crash - On Launch

Issue Description (Required):

I reinstalled VT2 a couple days ago, after upgrading to Windows11 and changing my rig (5070Ti + Ryzen5 9600x). Drivers are up to date.

I started VT2, launcher started, I went for the benchmark. First crash. It showed a crash report.

I tried going for the game itself, it starts the video, then the menu, I go for Adventure, Skaven Icon start spinning. When I hear the sound of the “loading” of the character screen, the Skaven Icon stop spinning and after 15 seconds the game crashes. It showed a crash report.

I tried lowering the graphics to the ground, no changes. I restarted the PC.

NOW, it won’t start the launcher anymore: the only way I have to start the game is with the Beta “temporary_launcher_workaround”. Same as above: i go Adventure (or other game mode), Skaven Icon start spinning. When I hear the sound of the “loading” of the character screen, the Skaven Icon stop spinning and after 15 seconds the game crashes. No more crashreport, too.

I cannot deactivate the mods, since the launcher is not showing.

I tried several repair, uninstalled and reinstalled a couple of times, even cancelling the folders (both the SteamApp and the Roaming ones).

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Upload Console Log & vermintide2_launcher.log (Optional):

console-2025-03-25-16.34.11-d050d4b8-61cf-42ff-b392-56be92a9bb5a.log (122 KB)
user_settings.config (8.38 KB)

2

@Nixaerie, regarding the Deadlock crash there appears to be a Steam-related error occurring.

It’s possible that the issue is voip related, but we’re not 100% certain. Can you please try disabling voip and see if there’s any difference:

  1. Press Windows + R
  2. Search for %appdata%
  3. Navigate to the Vermintide 2 directory \Fatshark\Vermintide 2
  4. Edit your user_settings.config file
  5. Locate the setting ‘voip_is_enabled’
  6. Set this to ‘voip_is_enabled = false’
  7. Save your user_settings.config file
  8. Launch Vermintide 2 as normal

Otherwise, we can only suggest to try the following:

The launcher issue is different, and if you’ve tried our launcher-related solutions already you may need to rely on the launcher workaround:
https://support.fatshark.se/hc/en-us/articles/360021423613--PC-How-to-Resolve-Vermintide-2-Launcher-Issues

3

Thanks a lot, the “voip” thing resolved the issue of the game not running.

Still, the launcher won’t work nor with the repair, nor with the .Net Framework repair. For now I suppose I’ll stay with the beta thingy, even if what I cannot understand is why it worked the first 4 to 5 times…this bothers me the most :sweat_smile:

4

@Nixaerie thanks for the update! Glad to hear that disabling voip helped with the game issue :grin:

Maybe we can sus out why the launcher stopped working. When you try to start the launcher is a launcher log being generated? If so, could you please provide this so we can take a look?

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2
  4. Locate the vermintide2_launcher.log in this directory

Thanks!

5

Hi, and thanks for your continuous support, it’s really welcome!

I tried disabling the “beta launcher workaround”: the launcher never started, and no vermintide2_launcer.log was generated. The only file inside the %appdata% folder that was “saved” during that time was the user_setting.config (which was probably updated, i don’t really know). I’m going to provide it here below, anyway.

user_settings.config (8.5 KB)

thank you!

6

Hi @Nixaerie,

No problem! I’ve shared your user_settings with our engine developers and I’ve asked if they have any insight/suggestions, though without a launcher log there isn’t much for us to go on unfortunately :frowning:

I’ll let you know as soon as I’ve heard back from them. Thanks!