Constant random crashes, tried everything

Warhammer: Vermintide 2 Technical Support
1

I keep getting random crashes to desktop, sometimes with an error other times without, it can happen within 5 minutes or it can take an hour to happen.

I tried everything on the forum and knowledge base, i’ve tried running all my hardware at stock clocks and voltages, i repaired the game, directx, .net framework, c++ libraries, windows file system, i tried reinstalling drivers (video, chipset…etc), i tried different thread counts, dx11 and dx12, i even tried playing on a different user account, but all i get is crashes to desktop.

The error can show up as .NET Runtime accompanied by a KERNELBASE.dll in event log, other times there’s nothing.

These are the crashify errors that i managed to save:

GUID: 802db8b2-ef0a-4ca5-8cae-fb95f3c12d9d
Log File:
Info Type:

GUID: 96a2065c-58aa-42e3-b785-b3f6feb2b914
Log File:
Info Type:

2

Either i lack viewing permission or there are no logs O_O

But those random crashes, since you mentioned trying everything i assume you´ve disabled mods? Some of them have been known to cause CTD´s.

3

tried with mods disabled.

I just backflashed my BIOS but that’s a really far fetched excercise.

4

That it is, i gave google a quick look and the only similar thing i found that got solved was a case where a dude had a GPU that didnt like VT2 in particular for some reason.

He uploaded logs which revealed that though, do you know where to find yours?

5

which logs are we talking about?, crashify or windows event viewer?

6

Game tries to save logs for each session you play and each time the game crashes if possible.

You can find them in under Drive → User → *PC username * → Appdata → Roaming → Fatshark ->VT2

7

Funny enough I got a random crash out of the blue which seems to look similair to your crash.

Crsh

Crsh2

The above pictures I had to take out of the reliability history in windows because I got no error code.

I’m not sure if this is usefull but just thought I’d share a similair experience.

8

Might be completely unrelated but I had KERNELBASE.DLL errors linked to my motherboard’s integrated GPU and the game (RDR2) being stupid about which to use.
A fix that worked was to deactivate the integrated GPU, even though it was definitely not a satisfactory one.
As Frostysir said, you should upload the game logs (you can access the folder by pressing [windows key + R] and typing %appdata% in the run window), so that Fatshark can analyze them and hopefully fix the issue.

9

I’ve responded to your submission via the Support Portal with a couple of questions.

10

Hi Julia, i responded to the ticket.

tl:dr
From a couple of days of testing, it seems that a negative curve in PBO curve optimizer is that culprit, even though the system was fully stable (no BSOD or WHEA errors in event viewer), i will test for a couple more days to confirm this.

11

No crashes so far, seems like the curve optimizer was the reason.