Random crashes to desktop in the course of regular gameplay

Warhammer: Vermintide 2 Technical Support
1

Issue Description:
Random crash to desktop in the middle of online games. Very few crashes in the past year, but in this past week have been occasionally crashing out of games to desktop. I load into the maps just fine and it’s usually fine on finishing them although I’ve had 2 instances of crashing out on progressing past the reward screen. Latest crash was in the finale of Screaming Bell, but it’s also happened on a few other campaign maps including some of the dlc leading me to believe it’s not a map-specific problem. I have installed a few new mods in the past week: Parry Indicator, Dodge Count UI and Weaves Helper (unsanctioned so not in unmodded realm anyway), but the random crashing is still happening even after re-disabling all these mods a few days back.

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
GUID: be4a4f28-641b-40cf-b936-33ad32f13fdd
Log File:
Info Type:

Error Displayed (If Applicable):

Steps to Reproduce:
Hard to say. Happens randomly in the course of normal progression through a map in joined games (not sure I’ve seen it on a self-hosted game, but I don’t host too often at all).

Map Name (If Applicable):
Screaming Bell (in this case, but doesnt seem map specific)

Platform:
Steam

Player ID:
Obamin-Sen

Approx. Time of Issue & Timezone:
1AM PST

Reproduction Rate:
Unusual (<25%)
Seems to randomly trigger

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
None since it just crashes to desktop

Upload Console Log:
Upload user_settings.config:
Both attached below →

user_settings.config (52.0 KB)

console-2023-06-10-07.43.21-1f97fd20-3520-41a3-84f4-f8dd0b25cb66.log (702.8 KB)

Thanks

2

Hi @checking27,

Sorry to hear this.

Your crashes logs are truncated and unfortunately due to being cut off are missing data to help with troubleshooting.

I can see an Exit Code produced (0xC0000409), which can possibly indicate an issue with corrupted files. So, a couple of things worth trying first:

  • Verify Integrity of Game Files
  1. Right-click Vermintide 2 in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify the Integrity of Game Files’ button
  5. When complete, close and reopen Steam

If the issue still persists, then I would also recommend to try disabling all mods to check if stability improves. If so, then please reintroduce your mods one-by-one to determine the culprit.

Please let me know how you get on!

3

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