Constant freeze crash during play since penance update

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Since the penance update I have freeze crashes randomly every run. It occurs about 10-20 min into the run. First the sound goes off, I can still move for about 2 seconds, than I have a freezed frame. I can alt tab, but the game doesn’t let me accesses my steam or even the task manager. It still remains on the top, so I have to wait until it closes. That takes from 10-60 seconds. Then the window closes but the game still runs on steam, so I have to wait until I can start it again. Sometimes the sound freezes for a second but the game doesn’t crash.

I tired:
-verfing files
-installing latest graphic driver
-delete all files in roaming and verify again
-lower graphic settings (frames, fog and so forth)
-lower worker threads

My PC specs:
-GTX1080
-I7-7700@4.20ghz

EDIT:
Since the last hotfix the crashes doesnt lock the game as long as before. Now it’s just a few seconds until the game quits.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

2

I believe this is related to existing issues that we’re looking in to. You may wish to try the experimental build in the meantime:

PLEASE READ THE INSTRUCTIONS BELOW FULLY! THANK YOU.

  1. Open the Steam client
  2. Right-click Darktide in your Steam library
  3. Select ‘Properties’
  4. Select ‘Betas’
  5. Enter the password cTYPtKTsfMDsLHAV
  6. Select ‘Check Code’
  7. Select the ‘None’ dropdown, and experimental - Experimental Builds should now be within the list
  8. Select experimental - Experimental Builds
  9. Close the pop-up window
  10. A download should now start
  11. Navigate to your Darktide AppData by:
  • Press the Windows key + R
  • Enter %appdata% within the search input and select ‘OK’
  • Navigate to AppData\Roaming\Fatshark\Darktide
  1. Open the user_settings.config
  2. At the VERY TOP of the user_settings.config, enter the line disable_dstorage = true
  3. Save your changes
  4. Play!
  5. Post here to let us know the outcome
1 Like
3

Thx, it seems to work, I had only one crash in 8 runs, when I was hacking.

GUID: 6bc2da89-b113-464d-abbc-5b0fc7563da0
Log File:
Info Type:

4

I have exactly the same problem as described by a friend Charlson. I want to try the beta version. Tell me how much information will be installed on the disk?

5

“Information”? What do you mean? Megabyte?
The update was very fast, so not much. Tring it out would have been faster then posting your question.

6

Oh, ok, thx.)

7

I tried to play in the beta version. It really helped. During the hour of the game, there was not a single critical error.

8

I have tried the beta and there has been a big improvement. Frame generation isn’t stuttering anymore but im still getting the ghosting bug