Consistant crashing since early 2023 update

Issue Description:

I’ve been crashing way too often for way too long (roughly Jan or Feb big update, I forget exactly when it dropped).

At worst sometimes multiple crashes in a single game. I’ve also had fairly frequent (at least once every 3 games) crashes where my monitor will turn black and then turn off while my PC’s fans go into overdrive until I power off the machine.

This ONLY happens on Darktide and Vermintide 2, no other games I play crash or have any type of issues at all (War Hammer Total war 3, Ratchet and Clank, Baldur’s Gate 3, Age of Sigmar Realms - no problems, not even frame rate issues).

I’m really stumped, especially regarding the black screen crashes I’ve completely uninstalled and reinstalled windows and GPU Drivers, BIOS is up to date, I’ve lowered worker counts, lowered graphics settings (game says it should run at max but have tried dropping to the lowest and still crashes) and feel like if tried every other option in the game settings…

Has anyone had these recurring issues / is there any advice? My next thing to try is sending my PC in to see if something needs repairing but I find it kinda sus that it’s only Fatshark games that are having issues and not willing to potentially throw cash away…

Processor - AMD Ryzen 7 5800X

GPU - NVIDIA GeForce RTX 3070

Not sure if any other details might needed?

Platform:

Microsoft Store

Player ID:

HighCorvidae

Reproduction Rate:

Constant (75%)

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

Is there a way to get this when playing from Microsoft Store?

1 Like

Details on how to provide a crash report or console logs are supplied in the link. Sometimes, a crash report isn’t produced, and that’s where the console logs come in handy.

Have played again for a bit and crashed three times in one game, here’s the after crash report thing and I think I’ve attached the logs:

console-2023-11-28-03.08.31-ff46c007-86c2-4ac7-8f22-89ced6ec5b24.log (102.4 KB)
console-2023-11-28-03.02.31-c8564160-bc91-4a3d-8a1e-867ac63762c9.log (65.5 KB)
console-2023-11-28-02.33.41-c4590371-4409-4e76-bfa2-31a97c1f6daa.log (274.1 KB)

GUID: c4590371-4409-4e76-bfa2-31a97c1f6daa
Log File:
Info Type:


GUID: c8564160-bc91-4a3d-8a1e-867ac63762c9
Log File:
Info Type:

console-2023-11-28-03.08.31-ff46c007-86c2-4ac7-8f22-89ced6ec5b24.log (102.4 KB)
console-2023-11-28-03.02.31-c8564160-bc91-4a3d-8a1e-867ac63762c9.log (65.5 KB)


There’s something weird here, so I’ve queried it with our Engine Developers.

In the mean time - do you play Vermintide 2 regularly? There’s an option to switch to DirectX 11 within the launcher’s ‘Settings’ menu (this isn’t possible in Darktide). I’d be interested to see if the issues persist using DirectX 11.

Thank you for taking a look!

I dont play Vetmintide a whole lot since Darktide came out but i’ll have a go and switch to DirectX 11 and let you know if theres anything changes.

Played I think three games of Verminetide 2, no black screen hard crashes but did get this one:

GUID: 815a0c01-44a5-4e9e-9837-147967cdc21c
Log File:
Info Type:


console-2023-11-29-03.56.04-815a0c01-44a5-4e9e-9837-147967cdc21c.log (1.9 MB)

I don’t understand why I’m crashing only on these two games, my PC should be able to run (definitely Vermintide 2) at highest settings…

Another crash report, I can’t even get through a single game anymore…

GUID: 24122a13-21f1-4732-889a-964753d9a07a
Log File:
Info Type:


console-2023-11-30-05.23.55-17d753c5-ef74-4831-a686-dd417029a1b7.log (62.6 KB)