Issue Type (Required):
Other
Issue Description (Required):
Logged in to play and my psyker is gone.
Reproduction Rate (Required):
Once
Platform (Required):
PS5
Player ID (Optional):
Ping420
@Pingspike I can see your Psyker “Maul” was deleted today at 14:12:03 UTC.
Unfortunately, due to current backend limitations we’re unable to restore deleted characters. However, what I could do for you, is level up a newly created Psyker operative to level 19 again to match your previous Psyker.
If you can recreate a new Psyker and proceed to the Mourningstar, I can do the rest from there! Please let me know oncethis has been done. Thanks 
I made a new character.
I hope this doesn’t happen often, I just stared playing this game. Already losing a character and it’s inventory the second week is disheartening.
Perfect, your new Psyker is now levelled back to 19, and I’ve re-unlocked Malice difficulty too.
An operative deleting itself in theory should not be possible, but it’s something we’ll keep an eye on - and I’ll watch for any further reports in case something is amiss.
Apologies for the inconvenience!
Thank you for your help.
@FatsharkLev @FatsharkJulia I also had a character deleted unintentionally on PS5, I woke up and my Arbites named Kaizer was gone. I have tried restoring licenses and I also sent a support ticket about this. Platform PS5, PSN ID RampantRecon_CT4, Friend Code 2327553150, Class Arbites, Level 22/23. I have created a new Arbites Level 1 and he is in the Mourningstar hub. Thank you in advance
@RampantRecon_CT4 no problem! I’ve responded to your support ticket, and I’ve just leveled your new Abritrator back to level 22 for you
@FatsharkLev thank you so much! It’s awesome how quick you respond and do this! I really appreciate your time and support!