We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.
The game won’t launch and i’m getting a (0xc0000005) error message, image hopefully uploaded.
Issue Description:
Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]
Error Displayed (If Applicable):
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
no joy - Have tried reinstalling and verifying the installation, along with making sure drivers are updated.
No joy, same message.
Mission Name (If Applicable):
N/a
Platform:
[Steam/Microsoft Store]
Steam
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Nearlyatthestation
Approx. Time of Issue & Timezone:
20.55 - 17.11.22, GMT
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
Nothing - won’t launch so nothing created.
Upload user_settings.config:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide
- Locate the user_settings.config in this directory
- Upload here
Here -
adapter_index = 0
borderless_fullscreen = false
fullscreen = false
fullscreen_output = 0
language_id = “en”
master_render_settings = {
anti_aliasing_solution = 2
dlss = 0
dlss_g = 0
dlss_master = “off”
fsr = 3
graphics_quality = “low”
nv_reflex_low_latency = 1
ray_tracing_quality = “off”
}
max_worker_threads = 9
screen_resolution = [
1920
1080
]
vsync = false