Cannot cancel mission queue with F10

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Issue Description:
Cannot cancel mission queue with F10

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
Enter any queue, press F10 => nothing happens. Sometimes, after a minute or two i get an error asking me if i want to reconnect or want to leave. Leaving removes me from the queue.

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
Steam

Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Steam-ID: 76561197970801869

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
Anytime

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-11-19-18.39.35-7f54e33e-751d-46f1-9515-893d2e817969.log (622.2 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (269.4 KB)
6 Likes

cant even launch into a mission, in addition to the above.

3 Likes

I’ve had the exact same problem, no way to cancel, switch toon, etc. must restart the game

1 Like

I’ve also run into this. It seems like it also prevents me from joining into a strike team/being able to start a mission. I’ve restarted my game several times and still run into this.

EDIT: Found a similar reported issue here: The match does not start due to an error and can't be cancelled during search

EDIT 2: Looks like this is awknowledged/being worked on from a post in tech support: Matchmaking is taking forever - or empty_ticket error

1 Like

Just started today. Never had a problem the past 2 days, so something has changed.
Started up game, went to quickplay, sat and sat waiting for queue. Tried to cancel with F10, but nothing happened. I quit out and tried again. Then, I decided to wait and see if there’d be a timeout and it said that I was disconnected from server, got an “empty_ticket” error when I tried to reconnect. Took quite a few tries for it to actually work. Uploading my console log for the devs to see what’s wrong.
Happened around 3:00 pm CST.
Note: I also noticed in the console log that there were quite a few sounds that were not working. Might want to see about that as well.
console-2022-11-19-20.56.23-7b5f1a8e-7f39-4610-8e67-753b74629cca.log (198.7 KB)

Issue Description:
Cannot cancel mission queue with F10

Mission Name:
Any mission.

Steps to Reproduce:
I walk to the mission terminal, select a mission, wait a few minutes, attempt to cancel, and nothing happens.

Platform:
Steam

Approximate time:
2:00 PM CST

Reproduction rate:
Often

Upload Supporting Evidence:
No video or photos

Upload Console Log:
console-2022-11-19-16.34.41-cd2d49cd-56e0-49d6-a99a-ddf80b73e0e2.log (805.9 KB)

Upload Darktide_Launcher:
darktide_launcher.log (187.7 KB)