Black bars across screen

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
I have black bars across my screen, i have changed the graphics settings to see if that does anything, as well as reinstalling, didnt seem to help.

Error Displayed (If Applicable):

Steps to Reproduce:

Mission Name (If Applicable):

Platform:
[Steam/Microsoft Store]
I am on steam
Player ID:

Approx. Time of Issue & Timezone:

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

download (43)
download (43)1920×1061 291 KB

download (42)
download (42)1920×1080 349 KB

download (44)
download (44)1920×1080 200 KB

my_laptop
my_laptop856×583 17.5 KB

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

2

Hi @Valhallmure,

Could you please try a clean reinstallation of your GPU drivers?

Please see:

or

3

I will go ahead and do that and get back to you with the results!

4

It did not seem to help at all.

5

Hm okay :frowning: could you please provide us with your recent console logs, launcher log and your user_settings.config file?

These can all be located in your Darktide AppData directory:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide

Thanks in advance!