Issue Description (Required):
Cannot pass “Checking Inquisitorial Clearence” and cannot log into the game after the update. I get “Backend Error” “Error signing in” and I am not able to log in and play the game.
I have not updated or changed configuration of my pc since I last played or after the update. Please recite the appropriate soothing litanies and apply any required purity seals in order to soothe the belligerent machine spirit.
Attempted Solutions (Optional):
Restarted PC, Restarted the access point, Cleared the DNS cache, Verified integrity of game files, checked Steam Region ( it was correct).
Platform (Required):
PC - Steam
[PC] PC Specifications (Optional):
System:
Kernel: 6.14.0-29-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
Desktop: Cinnamon v: 6.4.8 tk: GTK v: 3.24.41 wm: Muffin v: 6.4.1 vt: 7 dm: LightDM v: 1.30.0
Distro: Linux Mint 22.1 Xia base: Ubuntu 24.04 noble
Machine:
Type: Desktop Mobo: ASUSTeK model: ROG STRIX X570-E GAMING WIFI II v: Rev X.0x
serial: <superuser required> part-nu: SKU uuid: <superuser required> UEFI: American Megatrends
v: 0309 date: 08/16/2021
Battery:
Device-1: hidpp_battery_0 model: Logitech M720 Triathlon Multi-Device Mouse serial: <filter>
charge: 55% (should be ignored) rechargeable: yes status: discharging
CPU:
Info: 16-core model: AMD Ryzen 9 5950X bits: 64 type: MT MCP smt: enabled arch: Zen 3+ rev: 2
cache: L1: 1024 KiB L2: 8 MiB L3: 64 MiB
Speed (MHz): avg: 2124 high: 3693 min/max: 550/5534 boost: disabled cores: 1: 1900 2: 3692
3: 3691 4: 1900 5: 1900 6: 1900 7: 3693 8: 1900 9: 1900 10: 1900 11: 1900 12: 1900 13: 1900
14: 1900 15: 1900 16: 1900 17: 1900 18: 1900 19: 1900 20: 1900 21: 1900 22: 1900 23: 1900
24: 1900 25: 3693 26: 1900 27: 1900 28: 1900 29: 1900 30: 1900 31: 1900 32: 1900
bogomips: 236340
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
Device-1: NVIDIA GA106 [GeForce RTX 3060 Lite Hash Rate] vendor: ASUSTeK driver: nvidia
v: 550.163.01 arch: Ampere pcie: speed: 2.5 GT/s lanes: 16 ports: active: none
off: HDMI-A-1,HDMI-A-2 empty: DP-1,DP-2,DP-3 bus-ID: 0b:00.0 chip-ID: 10de:2504 class-ID: 0300
Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X: loaded: nvidia
unloaded: fbdev,modesetting,nouveau,vesa gpu: nvidia,nvidia-nvswitch display-ID: :0 screens: 1
Screen-1: 0 s-res: 5760x2160 s-dpi: 81 s-size: 1806x686mm (71.10x27.01")
s-diag: 1932mm (76.06")
Monitor-1: HDMI-0 pos: right res: 3840x2160 dpi: 85 size: 1150x650mm (45.28x25.59")
diag: 1321mm (52.01") modes: N/A
Monitor-2: HDMI-1 pos: primary,left res: 1920x1080 hz: 60 dpi: 82
size: 598x336mm (23.54x13.23") diag: 686mm (27.01") modes: N/A
API: EGL v: 1.5 hw: drv: nvidia nouveau drv: nvidia platforms: device: 0 drv: nvidia device: 1
drv: nouveau device: 2 drv: swrast gbm: drv: nvidia surfaceless: drv: nvidia x11: drv: nvidia
inactive: wayland
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 550.163.01 glx-v: 1.4
direct-render: yes renderer: NVIDIA GeForce RTX 3060/PCIe/SSE2
Audio:
Device-1: NVIDIA GA106 High Definition Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel
pcie: speed: 16 GT/s lanes: 16 bus-ID: 0b:00.1 chip-ID: 10de:228e class-ID: 0403
Device-2: AMD Starship/Matisse HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel pcie:
speed: 16 GT/s lanes: 16 bus-ID: 0d:00.4 chip-ID: 1022:1487 class-ID: 0403
API: ALSA v: k6.14.0-29-generic status: kernel-api
Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active
2: wireplumber status: active 3: pipewire-alsa type: plugin
Network:
Device-1: MEDIATEK MT7921K Wi-Fi 6E 80MHz driver: mt7921e v: kernel pcie: speed: 5 GT/s lanes: 1
bus-ID: 05:00.0 chip-ID: 14c3:0608 class-ID: 0280
IF: wlp5s0 state: down mac: <filter>
Device-2: Realtek RTL8125 2.5GbE vendor: ASUSTeK driver: r8169 v: kernel pcie: speed: 5 GT/s
lanes: 1 port: e000 bus-ID: 06:00.0 chip-ID: 10ec:8125 class-ID: 0200
IF: enp6s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Device-3: Intel I211 Gigabit Network vendor: ASUSTeK driver: igb v: kernel pcie:
speed: 2.5 GT/s lanes: 1 port: d000 bus-ID: 07:00.0 chip-ID: 8086:1539 class-ID: 0200
IF: enp7s0 state: down mac: <filter>
IF-ID-1: docker0 state: down mac: <filter>
IF-ID-2: lxcbr0 state: down mac: <filter>
Bluetooth:
Device-1: MediaTek Wireless_Device driver: btusb v: 0.8 type: USB rev: 2.1 speed: 480 Mb/s
lanes: 1 bus-ID: 1-6:3 chip-ID: 0e8d:0608 class-ID: e001 serial: <filter>
Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.2 lmp-v: 11
sub-v: 2402 hci-v: 11 rev: 1911 class-ID: 7c0104
Drives:
Local Storage: total: 1.82 TiB used: 1.37 TiB (75.4%)
ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 980 1TB size: 931.51 GiB speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 1B4QFXO7 temp: 38.9 C scheme: GPT
ID-2: /dev/nvme1n1 vendor: Samsung model: SSD 980 1TB size: 931.51 GiB speed: 31.6 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 1B4QFXO7 temp: 38.9 C scheme: GPT
Partition:
ID-1: / size: 93.31 GiB used: 79.65 GiB (85.4%) fs: ext4 dev: /dev/nvme0n1p1
ID-2: /boot/efi size: 975.1 MiB used: 6.1 MiB (0.6%) fs: vfat dev: /dev/nvme0n1p3
Swap:
ID-1: swap-1 type: partition size: 30.52 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/nvme0n1p2
USB:
Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 6 rev: 2.0 speed: 480 Mb/s lanes: 1
chip-ID: 1d6b:0002 class-ID: 0900
Hub-2: 1-5:2 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 100mA
chip-ID: 05e3:0608 class-ID: 0900
Device-1: 1-6:3 info: MediaTek Wireless_Device type: bluetooth driver: btusb interfaces: 3
rev: 2.1 speed: 480 Mb/s lanes: 1 power: 100mA chip-ID: 0e8d:0608 class-ID: e001 serial: <filter>
Hub-3: 2-0:1 info: super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003
class-ID: 0900
Hub-4: 3-0:1 info: hi-speed hub with single TT ports: 6 rev: 2.0 speed: 480 Mb/s lanes: 1
chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 3-1:2 info: Logitech Unifying Receiver type: keyboard,mouse,HID
driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 98mA
chip-ID: 046d:c52b class-ID: 0300
Hub-5: 3-2:3 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 100mA
chip-ID: 1a40:0101 class-ID: 0900
Device-1: 3-2.4:5 info: Weltrend wired Keyboard [Dynex DX-WRK1401] type: keyboard,mouse
driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 1.5 Mb/s lanes: 1 power: 100mA
chip-ID: 040b:2000 class-ID: 0301
Device-2: 3-4:4 info: ASUSTek AURA LED Controller type: HID driver: hid-generic,usbhid
interfaces: 2 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 16mA chip-ID: 0b05:18f3 class-ID: 0300
serial: <filter>
Device-3: 3-5:6 info: Corsair H115iRGBPROXT type: keyboard driver: hid-generic,usbhid
interfaces: 1 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 1b1c:0c21 class-ID: 0300
Hub-6: 4-0:1 info: super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003
class-ID: 0900
Hub-7: 5-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1
chip-ID: 1d6b:0002 class-ID: 0900
Hub-8: 6-0:1 info: super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003
class-ID: 0900
Sensors:
System Temperatures: cpu: 41.6 C mobo: N/A gpu: nvidia temp: 45 C
Fan Speeds (rpm): N/A gpu: nvidia fan: 0%
Repos:
Packages: 3090 pm: dpkg pkgs: 3060 pm: flatpak pkgs: 30
No active apt repos in: /etc/apt/sources.list
No active apt repos in: /etc/apt/sources.list.d/appimagelauncher-team-stable-jammy.list
Active apt repos in: /etc/apt/sources.list.d/docker.list
1: deb [arch=amd64 signed-by=/etc/apt/keyrings/docker.asc] https: //download.docker.com/linux/ubuntu jammy stable
No active apt repos in: /etc/apt/sources.list.d/librewolf.list
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com xia main upstream import backport
2: deb http: //archive.ubuntu.com/ubuntu noble main restricted universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu noble-updates main restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu noble-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse
Info:
Memory: total: 32 GiB available: 31.24 GiB used: 6.5 GiB (20.8%)
Processes: 544 Power: uptime: 9m states: freeze,mem,disk suspend: deep wakeups: 0
hibernate: platform Init: systemd v: 255 target: graphical (5) default: graphical
Compilers: gcc: 13.3.0 alt: 9/11/12 Client: Unknown python3.12 client inxi: 3.3.34