When will the transfer resume?

Warhammer 40,000: Darktide Technical Support
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Issue Description (Required):

Are you planning a new method without support intervention? or do you lack the staff for this?
https://support.fatshark.se/hc/en-us/articles/23251524138525-Can-Fatshark-Transfer-My-Progress-in-Darktide-to-Another-Account

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As soon as we have a date to share, it will be posted in the article linked.

I don’t expect this to happen in the coming weeks, as we are still swamped by the Arbites release.

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vague answer, without answering two questions
what did i hope for