Have reproduced this about 3 times. Created a character, started the prologue. Loading screen begins but after a few mintues it freezes and the game crashes
GUID: 1b3a3a88-eeee-4760-aef0-a1df897bd23f
The crash data shows a GPU-related memory issue.
I recommend trying our GPU crash solutions here:
It’s also worth checking your RAM components. We recommend running the Windows Memory Diagnostic and any other relevant utilities to identify memory-related issues.