The Arc B580 crashes when entering the game

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Launcher

Issue Description (Required):

I’m using an Intel B580 graphics card and the latest driver, version 32.0.101.8425. After the recent update, the game crashes as soon as I launch it using the launcher. I’ve tried several things, including uninstalling and reinstalling, but nothing works. Before the game update, the current driver worked normally.

Steps to Reproduce (Required):

  1. Launch the game using without adjusting any graphics settings in the launcher.
  2. The game will crash

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

76561199848943361

2

Hi @NQT1667

We’ve released a hotfix this morning - can you check again and let me know if you’re still crashing?

If so, could you please provide a crash report or your console log and launcher log so we can take a look:

https://support.fatshark.se/hc/en-us/articles/360017633918--PC-How-to-Provide-a-Crash-Report-Console-Log-Launcher-Log-or-user-settings-config

Thanks!