Server time out on first log in

Warhammer: Vermintide 2 Technical Support
1

Issue Description:
i am not able to log on to the game since yesterday

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):
CONNECTION TIMEOUT

Steps to Reproduce:
Just try to log in

Map Name (If Applicable):

Platform:
[Steam/Xbox/PlayStation]
PLAYSTATION

Player ID:
DXB343

Approx. Time of Issue & Timezone:

image
image4032×3024 1.23 MB

Dubai - GMT+4
since 10PM local time yesterday.

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
CONSTANT

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Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

UPLOADED

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload user_settings.config:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2
  4. Locate the user_settings.config in this directory
  5. Upload here
2

Hi @Dxb343,

I recommend running through our console connectivity solutions here:

Please let me know how this goes.

3

thank you , for your quick response ,

i have been playing for quite some time , and never experienced this issue , and i have not changed any of my router settings .

Already did the reboot , but didnt work.

However , i will check the steps you recommended.

thank u