PS5 lost all cosmetics after latest patch

After installing the latest patch and cosmetic dlc on the PS4 version of the game, playing on ps5, when I started the game offline, as I normally would, all of my cosmetics that weren’t dlc were gone. This included the base cosmetics that every character has and any bought from the emporium or earned from quests or chests, as well as all frames and weapon illusions that weren’t dlc.

I attempted to fix this by using an earlier save file. This worked but I noticed that the newest dlc cosmetics weren’t present and when I opened the emporium, the game crashed. When I restarted the game, the cosmetics were all gone as before.

This is a known issue and will be resolved in the next patch, however, for many players the cosmetics are randomly returning on their own. It’s likely this will eventually happen for you too. If not, rest assured the patch will sort it out. Sorry about this!

No problem, thank you very much for the quick response.

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