Please help to me investigate the reason of my crashes

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Im crashing every match, the situation got worse after penances update and now returned again. For few days im crashing for 3 times in a single game with 6min period (Ive collected those logs)
Spec: Nvidia GeForce RTX 2080 Super, Intel Core I7-9700 CPU 3.60 Ghz, 32 RAM, Game on SSD, RTX in game Off and DLSS on.
Ive tried switch memory dump state from true to false and nothing changed. The problem exists with mods and without. Temperature GPU 75-79, CPU 61-63. Drivers updated (Im suspect the problem in older shader cashe but I dont know the true and dont know what to delete)

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Often (<75%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: d9d5fac2-c15b-4a16-8fc4-b73105bbb4b9
Log File:
Info Type:

GUID: a6c98aa8-5d9f-4eb1-a04e-056872071e09
Log File:
Info Type:

GUID: 1f48c738-b518-4ad4-943e-3e0036e0f05f
Log File:
Info Type:

GUID: 1f48c738-b518-4ad4-943e-3e0036e0f05f
Log File:
Info Type:

[PC] Upload Console Log & darktide_launcher.log (Optional):

console-2024-06-29-12.16.29-5736b34e-09f8-48de-bbdd-8a6d9b796342.log (126 KB)
console-2024-06-30-06.25.54-46084794-0bdd-45af-8b3c-6b6ba7fc21bf.log (554 KB)
console-2024-06-29-12.00.26-489e7999-e9ea-4afa-ada2-ec75e2d84666.log (292 KB)
console-2024-06-29-12.21.45-4d127cfc-056d-4208-8e3a-777edbe8740d.log (125 KB)
console-2024-06-30-07.17.12-9744b9e0-ddc8-45cb-8ba4-5628cfae029b.log (150 KB)

2

There is a lot of mod-related spam clouding the crash reports - could you reproduce the crash without mods, and send me the crash report please?

3

Thank you. Sure. Ill play without mods to catch a crash. Should I dm or replay here?

4

your dumps look a lot like mine and we have pretty much the same setup.
For me turning off Portrait rendering in interface settings fixed the issue.

1 Like
5

Played today without mods after hotfix for 400min session and got zero crashes like before Hestia update. There is a list of mods Im using, is there in the logs any indicators for which mod is the reason of dumping and crashing? Anyway Id turn them one by one to see any changes
buy_until_rating
ChatBlock
creature_spawner
crosshair_remap
Decode_Helper
FullAuto
more_characters_and_loadouts
MyFavorites
no_dodge_jump
NumericUI
PreferAuric
quickest_play
true_level

EDITED. Got 2 crashes today, same pattern, 6 minutes. Was plaing with no mods

console-2024-07-04-06.05.42-d0892e18-fadf-4752-931d-8e9ba81e5fef.log (283.4 KB)
console-2024-07-04-06.29.00-12ca09f5-e48b-4837-ba8e-2732ba674bf3.log (96.7 KB)

6

This is one of the errors displayed:

The crash occurred in module 'nvwgf2umx'. This module is related to Nvidia drivers. If this is a recurring issue please try clean install drivers.

Which is a nice clue!

For instructions on how to do so and more relevant solutions, see:

7

Hello again, came to say thank you for help, I dont know do you collect data for every case but I turned off Portrait Rendering and thats helped. Im playing for 4 days 3-5h sessions without any crash and even seems like I got a boost of FPS. At this point I think my problem is solved so you can close topic and thank you again

1 Like
8

Glad it worked for you! Wish I could say the same, after 3 successful missions I’m back to crashing within 3 minutes of being in a mission :frowning:

1 Like