Not going past the desktop

Warhammer 40,000: Darktide Technical Support
1

Issue Description: The game will say it is running on steam but will not actually run the game, i just sit on the desktop

Error Displayed (If Applicable):

Steps to Reproduce: 1. Run game on Steam 2. Launcher will open and press play 3. Graphics loading bar will load on screen 4. Nothing happens, just sits on desktop

Platform:
Steam

Player ID:

Approx. Time of Issue & Timezone:
20:20 GMT

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
constant, game has not opened for a week

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
GUID: f9c66f17-4264-4c7a-a401-dfd1ac7f5bc0
Log File:
Info Type:

2 Likes
2

does it actually just never start? or do you just have to wait a long time? i play through the xbox app on pc and it used to take a good 2-3 minutes to start sometimes.

3

It will always crash, has not started since. Ive played it before on my laptop so i know it works on it, its just not starting

4

I had to update Proton to latest version for it to start.

5

i think this is a false positive of a deadlock due to slow reads (running the game on a HDD).

We will try make an exception while reading the pso libs from appdata since it’s a blocking operation.

6

we added deadlock detection early ingame to catch other errors and this is a false positive result due to this.

7

Is there anything that i have to do now, or do i just wait for a bit?

8

application_settings\win32_settings.ini

you should find this in your game files. set variable deadlock_detector_enabled to false instead of true

so it says
deadlock_detector_enabled = false

9

I pushed a change that should fix this with the next patch, but if you still get it at that point please let us know.

Basically we will pause the deadlock detection while reading this file cache since if wait on reads we might block the game for more than 15 s and thus triggering this crash.

This is most likely only an issue with HDD that might have issues with Darktide having alot of small files.

1 Like
10

Is this only possible in Win32 app or can i just do it in the game files? Couldn’t find anything in the files

11

Microsoft Windows is notoriously slow on filesystem operations. Lots of small files will inevitably have poor performance. This gets exacerbated when people use weird sht like antivirus software or Microsoft Defender.

12

make sure you are not running exe as admin.

13

I’m not finding any file named this under the game files

14

i just found and changed the files but it still did not change, i even took it off my HDD and put it onto my laptops memory, still nothing

15

can you upload any new crash with this turned to false?

for example: GUID: f9c66f17-4264-4c7a-a401-dfd1ac7f5bc0

16

its not crashing, it only crashed one time, the game is just not opening, its saying its running on every sence on my computer but im just sitting on the desktop. waited for an hour to open but it never did

1 Like
17

with it enabled, please upload your latest crash as well. Might see something new.

Will take another look, but since the game doesn’t go anywere it is not a false positive

18

you can also try to rename the folder

%appdata%\Fatshark\Darktide

this contains your user config but also the file it looks like it stuck on. By renaming it you will create new user config and new .pso files. You can move your old config to the new folder if this works.