My cosmetics are gone

Hey I’m playing on Xbox one and after logging in a couple days ago and all my cosmetics for saltspyre were gone. I tried closing and restarting the game several times but to no effect , after that I bought a hero skin for Witch hunter captain but when I logged in again that was gone too. This only seems to affect saltspyre at the moment and only items that were bought from the emporium.

Hello! Do you have the latest patch installed?

I believe I do since my game no longer crashes when I try to redeem challenges

We’re looking in to the issue right now, apologies.

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