Missing premium currency (xbox)

Issue Type (Required):


Issue Description (Required):

Bought the 7000 Aquila pack on Xbox and it never showed up in account. Followed forum advice to wait a bit and that it should show up. It has been several days without it being added to account.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):


Platform (Required):

Xbox (Console)

Player ID (Optional):


It looks like the payments are stuck in an ‘Unresolved’ state. Could you try reaching out to Xbox Support?

Unfortunately when it comes to monetary transactions we can’t see much, but Xbox Support should be able to clear this up.