Major bug, very upset, compensation needed

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Missions

Issue Description (Required):

ME AND MY FRIENDS FINISHED A MORTIS TRIAL AND WE ARE STUCK IN THE FINAL ROOM, WE CAN’T GET OUT OFTHE ROOM AND WE WILL LOSE ALL OF OUR REWARDS, WE WORKED SO HARD TO BEAT THIS AND IM SO SAD, PLEASE CAN WE GET COMPENSATED FOR THIS?

Steps to Reproduce (Required):

NOT SURE, WE ENDED WAVE 12 AND NOW WE ARE JUST STUCK IN THE SEFONI FINAL ROOM AND CANT GET OUT

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Once

Platform (Required):

PC - Steam

Player ID (Optional):

Upload Supporting Evidence (Optional):

2

I was the zealot player called Heihachi in this instance, can confirm it was pretty disappointing to go through extensive effort to complete this level for this bug to rob us of our rewards.

3

compensation needed is a wild demand, but lets see..

2 Likes
4

@bubuwarcraft3 sorry to hear this If you could please provide your console log from the session this issue occurred, that would be greatly helpful for us to investigate what happened:

https://support.fatshark.se/hc/en-us/articles/360017633918--PC-How-to-Provide-a-Crash-Report-Console-Log-Launcher-Log-or-user-settings-config

Unfortunately, because of backend limitations, we’re unable to manually compensate for lost missions at this time which I understand may be upsetting.

Thank you for your understanding, and please accept our sincere apologies for the inconvenience.

1 Like