Lots of crashes lately

Issue Type (Required):

Performance

Issue Description (Required):

The game has been crashing a lot lately and giving me this error
[Script Error]: scripts/unit_extensions/generic/aim_templates.lua:217: => index 0 is less than minimal index value 1
It doesn’t seem to be me doing any thing and i don’t really get any other crashes from other games so it doesn’t seem to be my computer either. Thought VT2 crashes A LOT. Like at least once a day when I’m playing. The game has been getting more and more unstable over the years but this is the worst that it has been.

Also reading through the threads it seems others are crashing a lot as well giving more credence to my thought that it’s nothing to do with our hardware and more to do with the software of the game.

Sorry to hear this @BtheLee

So we can properly investigate, could you please share a crash report, or your console log files from any sessions this crash occurs?

Thanks in advance!

Another CTD this time when player is joining same error. I’ll try and copy paste the ID since it seems to happen every session this time

Here’s the next CTD

GUID: e7c0d306-c8c3-486a-8677-30d396808f7a

Log File:
Info Type:


console-2026-08-31-14.37.34-325efdd8-7eb2-4129-8790-d89b9db26585.log (1.1 MB)

Thanks @BtheLee, I can’t see anything immediately amiss from your logs. Though your console log itself is truncated, and cuts off (due to the CTD) without printing any errors.

It’s a shot in the dark, but generally I would try the following:

Doing all of the above will provide you with a clean baseline, and hopefully catch if anything is amiss between your OS, drivers and the game files/settings itself.

Please let me know how this goes.

console-2026-09-01-14.33.39-5335a92a-9dd4-4899-b05e-4ce8e0c2cb09.log (85.3 KB)

There appears to be an issue when connecting to our backend service provider:

14:36:15.872 warning: [Lua] Curl Manager Error, Code: 0, Url: https://5107.playfabapi.com/Client/LoginWithSteam, Name: COULDNT_CONNECT
14:36:15.872 [Lua] [PLAYFAB HTTPS CURL] RESENDING REQUEST. Id: 1 | Error Code: 1123 | Error Override: COULDNT_CONNECT

I’ve seen other similar reports, so it’s possible that temporary disruption with our backend service provider may be the cause. We are currently monitoring this, though our service provider hasn’t notified of any outages just yet.

I’ve done what was provided here so if any more crashes occur i’ll send another log

Nope still crashing

GUID: 254fbf04-9ce1-4960-8bd4-fba4232d848e

Log File:
Info Type:

[Engine Error]: Access violation (0xc0000005) in build 50987039cbc11edde2d522b5f22742ee7e94714d

accessing address FFFFFFFFFFFFFFFF from 00007FFD638E8BDB

I’d like to note as well that i disabled my mods as well after doing reinstalling the game and GPU drivers as well as deleting the appdata, no Windows updates are to be installed as i’ve already done them

Sounds like a script/mod issue rather than your PC. Try verifying the game files and disabling mods first; that error points to a bad index in the game script.

Sorry to hear crashes are still occurring @BtheLee

From your recent logs, I can see that your GPU drivers are not fully up-to-date, a shot in the dark but I’d recommend updating your drivers just in case.

If you’re still crashing after - I appreciate it’s a length to go to, but it may be worth repairing/reinstalling Windows OS. There isn’t anything obvious in your logs as an indicator and I wonder if a corrupt Windows OS issue could be at play. I can’t guarantee this will work, but I think it’s worth trying.