KNOWN ISSUE: Untrusted WinTab32 DLL

Warhammer 40,000: Darktide Technical Support
6

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
When trying to watch some cinematic a Psyker (everyone?) does right before the player receives missions, after about 30 seconds the game would crash with an Alert. The alert was “Untrusted system file (C:\Windows\System32\wintab32.dll)” with a title of “Easy Anti-Cheat”. I did a little research and saw that this was something that occured in the past on another game in your domain (link). Putting two and two together, I realized I wasn’t in full-screen mode and that may be triggering SOMETHING. Swapping to fullscreen fixed the issue and I was able to proceed.

I don’t know if I submitted the crash report correctly. I gave the third and final of the crash reports, and pasted each previous report into it, so if you need to, you should be able to follow the trail back.

Good luck!

Crash Report (If Applicable):
GUID: b1c3b4eb-e396-4937-8444-881514d87f81
Log File:
Info Type:

Steps to Reproduce:

  2. Start Game
  3. Change to “Borderless Window”
  4. Playing as a Psyker
  5. Trying to watch the cinematic after finishing the training in the Pskonautim (sp?) just before getting missions
  6. Wait approximately 30 seconds
  7. Game crashes

Platform:
Microsoft Store

Player ID:
AndrewSquare#857

Approx. Time of Issue & Timezone:
12/01/2022, 01:00AM est

Reproduction Rate:
Constant (100%)

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    console-2022-12-01-06.07.32-b1c3b4eb-e396-4937-8444-881514d87f81.log (54.7 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (95.0 KB)