ISSUE: Chat box not working when using shared internet connexion from an iPhone

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
When using Shared internet connexion from a smartphone 4G, the chat box is all black and empty and not working. I use a shared connexion to get a steady one because my kids bring the wired connexion to its knees but when I do I am unable to communicate with the team.


Reproduction Rate:
Constant (100%)

I have the chat issue I use my phone as a tether

This is a known issue! Thank you for the additional information. :slight_smile: