Infinite stuck at fetching the hardware

Warhammer 40,000: Darktide Technical Support
1

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. start from steam launcher
  2. darktide launcher getting stuck at (fetching the latest hardware configurations)

Platform:
Steam

Player ID:
(Steam Community :: Johanthan Cartwheel Fruitloop II)

Approx. Time of Issue & Timezone:
16.12.2022 since 07:48:10.205

Reproduction Rate:
(100)% constant

Upload Supporting Evidence:

image
image1920×1080 162 KB

Upload Console Log:

afgafafaf.txt (70.4 KB)

maybe launcher info will help
dafgafafafafaf.txt (100.1 KB)
(note) Everything was fine before update and since november beta i have never encounter that trouble.

2

I’ve shared this with our Launcher Developers. Thank you for letting us know.

3

Does this work for you?:

  1. Remove the gpu_detection.dll in the ‘launcher’ directory:
    Steam\steamapps\common\Warhammer 40,000 DARKTIDE\launcher
  2. Proceed to launch Darktide as normal, via Steam
4

thanks for everything,everything was fixed without any infuence(lol)