Incessant Seemingly Random Crashing

Warhammer: Vermintide 2 Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

At seemingly random times, mid-level, in keep, or in countdown before a level, the game will hard crash to desktop. This is happening often enough that, even though I will sometimes, rarely, make it through a level without crashing, the game is rendered practically unplayable, especially the much longer form Chaos Wastes.

[PC] Do You Use Mods? (Optional):

Yes, and I’ve tried disabling them

Reproduction Rate (Required):

Often (<75%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: bbe8a935-131d-46fc-a9cc-e06d0f5dd824
Log File:
Info Type:

[Engine Error]: HRESULT: 2289696773 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG

At D:\a\d\vt2-stingray\vt2\release\release_hon_2025_01_23_anniversary\runtime\d3d12_render_device\d3d12_debug.cpp:482 in function stingray::aftermath::ensure

3

Hey Generic, I see a GPU-related crash here, and I also note that you’re using the latest NVIDIA driver (576.40) which is causing crashes for some. We’re in contact with NVIDIA about this.

With that in mind, you might want to try rolling back to an older driver version - let us know if this is something you need help doing.

1 Like
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I have been asked to roll back my drivers before on an unrelated issue, and I could not figure out how to do it. I honestly thought Nvidia didn’t let you anymore. So, yes, if you know a way to do it, I could definitely use the help.

Thanks for the reply.

5

Same. Had the game randomly crash 4-5 times whilst playing versus a few nights ago. Crashed twice just in QP PVE games last night. Crashed just now at the start of a PVE game. No mods. Completely vanilla. Honestly, the bugginess, crashing, constant issues in this game are just making me want to uninstall. Only a few hours short of 1000 hours in game as well.

6

There’s a couple of methods to do this, which I’ll include below:

Method 1: Roll Back via Device Manager

This works if you previously had an older version installed.

  1. Press Win + X and select ‘Device Manager’
  2. Expand ‘Display adapters’
  3. Right-click your NVIDIA GPU and choose ‘Properties’
  4. Go to the ‘Driver’ tab
  5. Click ‘Roll Back Driver’ (if available)*
  6. Follow the on-screen instructions
  7. Restart your PC

*If the button is greyed out, you’ll need to manually install the older driver (see Method 2).

Method 2: Manual Reinstallation

  1. Uninstall the current driver:
  • Go to ‘Settings’ > ‘Apps’, find ‘NVIDIA Graphics Driver’, and uninstall it
  • Alternatively, use ‘*DDU (Display Driver Uninstaller)’ in Safe Mode
  1. Download a previous driver:
  1. Install the driver:
  • Run the installer.
  • Choose ‘Custom (Advanced)’ installation
  • Check ‘Perform a clean installation’
  • Follow the on-screen instructions
  1. Restart your PC
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This is all well and good, but is there any chance this could get a proper fix? It’d be nice to not have to roll my drivers back everytime I just want to play a couple of hours of Vermintide 2.

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This will be on NVIDIA to solve. Please share your experience here, to help bring attention to the issue: GeForce GRD 576.40 Feedback Thread (Released 5/12/25)

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Hey there. Nvidia released a new driver yesterday. I have not rolled back yet, I am a serial procrastinator truly, so I decided to give it a shot. I installed it, and I completed 2.2 (would’ve been 3 if my teammates didn’t suck) full chaos wastes games without crashing once. I am hesitant to say my issue is fully solved, but it might be! Has anyone else reported that their crashing stopped?

10

Nevermind, it started crashing again after the new update, four times in 15 minutes. Going to try to rollback now.

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Update to the update to my update: stopped crashing after I rolled back to some drivers from No vember 2024.

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