I cannot believe we are still having issues with connectivity

Issue Description (Required):

Error 2014 just like everyone else, cannot finish a game. A horde or special event will trigger and suddenly everything is running throw walls and then I am disconnected.

Attempted Solutions (Optional):

Please take a moment to answer the questions below:

Describe your issue, including the most common error code you receive (if any)

Disconnecting from matches (Error 2014)

Which platform are you playing on, and are you using a Cloud service (such as GeForce Now)?

PC - Steam (East Coast)

Which country are you playing from, and what’s the name of your internet service provider (ISP)?

USA, East Coast. (Fiber Internet AT&T, 947 mbps, no packet loss).

How are you connected to the internet (e.g. wired, Wi-Fi, using a booster, etc.)?

Wired.

Is this a consistent issue, or does it occur during specific times (such as peak hours)?

Happens at all hours, peak and off times.

Additional questions for PC players:

If you’re using mods, have you tried disabling them to see if the issues persist?

uninstalled mods, reinstalled game, deleted all files and had a fresh install to make sure there wasn’t an old file that was causing issues (did not fix). This happens every match, I cannot finish a game without disconnecting and having to reconnect. If I reconnect, it will just happen again and again.

5 Likes

Yes, it totally sucks. And now I have some evidence it may be related to packet loss - and the fact it happens during peak hours, and especially is unbearable now, when they had new class released AND four days of free access for all (what spiked number of concurrent players greatly), tells me it’s packet loss probably happening due to their servers or network being unable to handle the load. Probably because they are refusing to pay up for higher tier.

Yes I lag 75% of the time especially during asian and european peak times. Seems that they don’t upgrade the servers in accordance with the number of people. I have never seen that in a game. What a shame !

2 Likes