GHub Profile Switching

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
My Logitech GHub profile is no longer applied when playing this game. I use an MMO mouse for every game and heavily rely on mouse button bindings to play. When I start the launcher from Steam I can see the profile automatically apply as expected but once I click the play button and the game starts (and launcher closes) I see the GHub profile revert to “Desktop”. I am unable to distinguish between the launcher and the game since the way Steam launches, the only executable is the game one. GHub is also generically pointed at the install area and not a specific executable. This was working perfectly fine until the 25th, I can’t remember if there was an update or not since I auto-update everything. This still works for other games as usual so I don’t think it is a GHub issue. Did anything change recently on how this game launches?

I tried the usual generic options like restart my PC, reinstall GHub, etc.

Error Displayed (If Applicable):
No Error Shown

Steps to Reproduce:
Launch game from Steam, press Play button on launcher

Mission Name (If Applicable):
N/A

Platform:
[Steam/Microsoft Store/Xbox]
Steam
Player ID:

Approx. Time of Issue & Timezone:
Starting 11/25/2023

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Constant

2

There is an option to disable automatic profile switching within G Hub - I imagine this would stop it reverting to Desktop.

3

This option does work but darktide is not the only game I am playing so I have to keep locking/unlocking it and I found out that when you unlock the bindings they will save to whatever the current profile is… so I have to first manually switch back to the darktide profile and then unlock each time so I don’t lose my other profiles. I know it’s a first world problem but this shouldn’t be necessary.

4

I have this problem with all games. As soon as the game enters full screen the profile reverts. I am stuck having to manually set the profile I want to persistent and change it each time I switch games or want my default computer usage profile back.