Game crashing consistently at launch

Warhammer 40,000: Darktide Technical Support
1

Issue Description:
Game Crashes almost immediately after launching

Error Displayed (If Applicable):
GUID: cc91174f-9e84-4a67-a60a-3fad0dcbdc75
Log File:
Info Type:

Steps to Reproduce:
Click play

Mission Name (If Applicable):

Platform:
Steam

Player ID:
Farona

Approx. Time of Issue & Timezone:

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
100%

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

[PC] Paste Crash Report, or Upload Console Log & darktide_launcher.log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]
[Log version] 1
[Session] 01edd61a-8e86-415f-b8fb-4f57708069ad
UTC time stamps
20:48:33.006 [Application] STARTUP: setup_crash_report, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3731
20:48:33.006 [Application] STARTUP: DLCList::setup, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3743
20:48:33.006 [Application] STARTUP: setup_timer, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3746
20:48:33.006 [Application] STARTUP: make system_info, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3752
20:48:33.006 [Application] STARTUP: setup_jobs, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3755
20:48:33.007 [Application] STARTUP: setup_resources, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3772
20:48:33.030 [Application] STARTUP: setup_imgui, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3775
20:48:33.031 [Application] STARTUP: make game, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3797
20:48:33.047 [HTTP Cache] Initialized cache: C:\Users\hyper\AppData\Roaming\Fatshark\Darktide\http_cache.db
20:48:33.047 [HTTP Cache] Cache file size: 12 kB
20:48:33.047 [Backend] Created
20:48:33.047 [Application] STARTUP: init steam, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3802
20:48:33.149 [Application] STARTUP: setup renderer, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3828
20:48:34.270 [D3D12_RENDER_DEVICE] choosing adapter: 0 (NVIDIA GeForce RTX 3060)
20:48:35.201 [D3D12_RENDER_DEVICE] TILED RESOURCES TIER2 SUPPORTED: true
20:48:35.201 [D3D12_RENDER_DEVICE] D3D12_RAYTRACING_TIER_1_1 SUPPORTED: true
20:48:35.944 [d3d12 pipeline state] Failed to open pipeline state stream at C:\Users\hyper\AppData\Roaming\Fatshark\Darktide/state_stream_library.pso_lib
20:48:35.944 [d3d12 pipeline state] Failed to open pipeline state library at C:\Users\hyper\AppData\Roaming\Fatshark\Darktide/shader_library.pso_lib
20:48:36.095 [Application] — CPU
CPU: AMD Ryzen 7 5800X3D 8-Core Processor
Vendor: AuthenticAMD
Logical processors: 16
Family: 10:15, Model: 2:1
Type: 0, Stepping: 2
Features: SSE SSE2 SSE3 SSSE3 SSE4.1
Feature bits:
EBX: 00000010 00010000 00001000 00000000
ECX: 01111110 11111000 00110010 00001011
EDX: 00010111 10001011 11111011 11111111
— Memory
Physical Total: 32680MB
Available: 17675MB
— OS
Windows version 10.0 build 19045, 64 bit
Windows 10
Machine ID fa2fb92d-ad2e-4ef9-a6be-6a316788c75b
— Desktops
Monitor 0 (1920x1080): left=0 top=0 right=1920 bottom=1080
Monitor 1 (1920x1080): left=1920 top=0 right=3840 bottom=1080
Monitor 2 (1920x1080): left=-1920 top=0 right=0 bottom=1080
— Network
Network interface: Intel(R) Ethernet Controller I225-V (IPv4, IPv6)
Network interface: RZ608 Wi-Fi 6E 80MHz (IPv4, IPv6)
Network interface: Microsoft Wi-Fi Direct Virtual Adapter #3 (IPv4, IPv6)
Network interface: Microsoft Wi-Fi Direct Virtual Adapter #4 (IPv4, IPv6)
Network interface: Bluetooth Device (Personal Area Network) (IPv4, IPv6)
— Input
Input device: XInput Device #1
— Volume
Volume for path ‘E:\SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\binaries..\bundle’ is on SSD
— Graphics
Graphics card: NVIDIA GeForce RTX 3060 (DirectX 12.1, 12124MB) Driver version: 54617 Hardware Accelerated GPU scheduler: false
Graphics card: Microsoft Basic Render Driver (DirectX 12.1, 0MB) Hardware Accelerated GPU scheduler: false

20:48:36.095 [Application] STARTUP: setup_window, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3832
20:48:36.102 [Window] Window => active
20:48:36.114 [Application] STARTUP: setup input, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3846
20:48:36.115 [Application] STARTUP: setup physics, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3852
20:48:36.118 [Application] STARTUP: config renderer, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3855
20:48:36.616 [RenderInterface] user specified render setting: cached_local_lights_shadow_atlas_size doesn’t exist in render settings – skipping
20:48:36.616 [RenderInterface] user specified render setting: max_shadow_casting_lights doesn’t exist in render settings – skipping
20:48:36.616 [RenderInterface] user specified render setting: cacao_downsampled doesn’t exist in render settings – skipping
20:48:36.616 [RenderInterface] user specified render setting: local_lights_shadow_atlas_size doesn’t exist in render settings – skipping
20:48:36.616 [RenderInterface] user specified render setting: max_shadow_casting_lights doesn’t exist in render settings – skipping
20:48:37.028 [d3d12 pipeline state] creating pipeline state for #ID[2ebb406a]
20:48:37.032 [d3d12 pipeline state] creating pipeline state for #ID[8860321b]
20:48:37.034 [d3d12 pipeline state] creating pipeline state for #ID[6fc97609]
20:48:37.075 [Application] STARTUP: setup boot packages, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3858
20:48:38.812 [Application] STARTUP: setup physics properties, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3860
20:48:38.812 [Application] STARTUP: setup network, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3862
20:48:38.813 [Save] Save dir: C:\Users\hyper\AppData\Roaming\Fatshark\Darktide
20:48:38.813 [Application] STARTUP: game init, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 3904
20:48:38.845 [Lua] [ParameterResolver] Resolving Game Parameters
20:48:38.845 [Lua] [ParameterResolver] Resolving Development Parameters
20:48:38.845 [Lua] [GameStateMachine] [Main] Init statemachine with ‘StateBoot’
20:48:38.845 [Lua] [GameStateMachine] [Boot] Init statemachine with ‘StateLoadRenderSettings’
20:48:38.845 [Application] STARTUP: pre update loop, File: D:\a\d\rel_engine_darktide\release\rel_2023_10_16_Patch1.2.1x\runtime\application\application.cpp, Line: 4339

2

The console log is cut short, unfortunately! :frowning: Please try this:

Delete Darktide AppData & Verify Integrity of Game Files

NOTE: This will reset any custom keybindings.

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to: AppData\Roaming\Fatshark
  4. Delete the entire ‘Darktide’ directory
  5. Launch Darktide as normal

You will then need to use the ‘Verify Integrity of Game Files’ option, which is accessible via the Steam client and will ensure the installation is complete.

  1. Right-click Darktide in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify Integrity of Game Files’ button
  5. When complete, close and reopen Steam

NOTE: If Steam Cloud saving is enabled for Darktide, this may automatically restore the AppData and consequently cause the error to resurface. You can disable Steam Cloud Saving for Darktide via the Steam client by:

  1. Navigate to your Steam library
  2. Right-click Darktide
  3. Select ‘Properties’
  4. On the ‘General’ tab, scroll down to ‘Steam Cloud’
  5. Disable ‘Keep game saves in the Steam Cloud for Warhammer 40,000: Darktide’
3

thank you, that solved it, steam cloud was restoring the appdata folder and something in there must’ve been corrupted