Game crashes while trying to launch

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

Attempting to play Darktide for the first time and after the opening cinematic and after hitting the start key, it will try to load more for a second, then it crashes back to desktop.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: e2affe8b-e6e9-4103-b9df-5e8f24c2e349
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DRIVER_INTERNAL_ERROR, assert: ``

At D:\a\d\e2af82edaa31c93c6098ffbd561125ed\b0be1561439953a6\stingray\runtime\d3d12_render_device\d3d12_debug.cpp:1638 in function stingray::aftermath::d3d_assert

2

@Sturm_Offizier unfortunately recent AMD driver versions 26.6.2 and 26.6.4 haven’t played nicely and are resulting in GPU hang crashes.

Please can you try rolling back to the last known stable driver version 26.6.1.

Thanks!