Game Crashes AFTER the loading screen(before getting deployed on a mission)

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description: Cannot connect to a game after the loading screen

Crash Report (If Applicable):
GUID: 1b693173-919e-4603-83aa-f2790f718530
Log File:
Info Type:


Error Displayed (If Applicable): No error message nor red tab message appeared on the right corner

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Picked a specific mission
  3. Loading screen
  4. After the loading screen, a few distorted image appeared(i think its a map) then disconnected/Game crashes

Mission Name (If Applicable):
ALL MISSION

Platform:
Steam

Player ID:
[Steam ID: Dizzy /Steam Profile URL Steam Community :: Dizzy
/GamerTag: BoBo]

Approx. Time of Issue & Timezone:
[12/02/2022, 16:30PM] [TIMEZONE: GMT+8]
console-2022-12-02-08.24.11-1b693173-919e-4603-83aa-f2790f718530.log (79.4 KB)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here

after trying the suggestion that Ive got via Darktide Official Discord on one of the players that experienced the same. I tried to switch to 1 multithread and running it on windows 7 compatibility.

Same issue, Game can load til I can be able to select a mission.
Game loading after selecting a mission
Once loaded, Game crashes saying that I am disconnected from the server and Error 2001

Please help me fix this issue as it was its 2nd day. Im really eager to play

GUID: b8ca6b72-43f8-4fb8-8888-28ff5163c6ef
Log File:
Info Type:


GUID: a6eb67ca-b229-44b1-8aa5-cdf7e64b6bb0
Log File:
Info Type:


Yo guys just wanted to update you all.
This link: https://support.fatshark.se/hc/en-us/articles/7709665369501--PC-How-to-Resolve-Darktide-Launcher-Issues
helped me solve all my issues and was able to play a decent game AFTER 2 DAYS of reading and trial and error. Unfortunately game crashes during the Purchasing of IN-GAME COSMETICs

Hi @BoBo,

I’m glad to hear you found a solution that helped resolve the initial crash.

If you are experiencing a different crash when purchasing cosmetics, can you please provide a new crash report or console log from a session this happens so we can take a look? Thank you!

Sure thing @FatsharkLev unfortunately there is a new crash that I am currently experiencing now, NVIDIA recently had an update Version 527.56 which was released 12/08/2022
And ever since that update, my game kept crashing but there are no certain places in the game that I am crashing particularly, I experienced crashing during the loading screen, during the game(mission) and the most recent one is crashing during the post mission credits.

GUID: 6c7ceb20-4092-4410-aee3-5c3e449f905b
Log File:
Info Type:


New Crash update, in-game

GUID: e218f751-1509-4680-91cd-c50021c4a515
Log File:
Info Type:


Might help
GUID: 9e4b546b-0839-4cd6-b3de-8290e62048be
Log File:
Info Type:


console-2022-12-10-17.01.17-b1f38ddf-e3d6-4258-a409-a1f8ff1f30e5.log (239.6 KB)

@BoBo, sorry for the delayed response!

Two of the crashes posted above are Deadlock type crashes. Which unfortunately we’re unable to determine the cause from the crash data alone. For these, we recommend running through our general crash solutions to see if there’s any improvement:

The last crashes posted are a code-related Access Violation type crash. This one is on our radar and we’re investigating.

I do appreciate the response sir Lev, as I have mentioned earlier in this post. I have tried everything on this Link that you have sent me BEFORE the latest Nvidia Update 527.56.
My concern is help me identify why am I not able to play this game since the 527.86 Nvidia update wherein I was present in the 2 Betas, install it and played it like a normal kid who cant troubleshoot running it smoothly without any configurations or tweaking any console stuff. And now the game is officially release, I cant even play with my friends for almost a week now. And seeing there is a new content. I’m loosing hope with your game

I do appreciate the response sir @FatsharkLev Lev, as I have mentioned earlier in this post. I have tried everything on this Link that you have sent me BEFORE the latest Nvidia Update 527.56.
My concern is help me identify why am I not able to play this game since the 527.86 Nvidia update wherein I was present in the 2 Betas, install it and played it like a normal kid who cant troubleshoot running it smoothly without any configurations or tweaking any console stuff. And now the game is officially release, I cant even play with my friends for almost a week now. And seeing there is a new content. I’m loosing hope with your game

I tried doing the steps on the link that you provided, surprisingly this one got my attention but I do not know how to locate it.

Hi @BoBo,

Please try verifying your game files to see if the culprit file can be reacquired.

  1. Right-click Darktide in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify Integrity of Game Files’ button
  5. When complete, close and reopen Steam

If this does not work in fixing the file, I’d then recommend to try reinstalling Darktide.

Let me know how you get on!

@FatsharkLev Appreciate the response mate. after reading this response of yours. I did try to open the game and surprisingly I was able to play a mission. Unfortunately after the post credits wherein we are rewarded with the EXP and ITEMS, my game crashed. :frowning:
GUID: f215866a-0dd5-430d-80b1-43f1d911f6d7
Log File:
Info Type:


Hi @BoBo,

Sorry to hear that. It looks like you ran into the Deadlock crash again.

Have you tried the suggestions above already?

@FatsharkLev I’ve been enjoying the game ever since I verify the integrity of the game files. It’s kinda weird that I have been doing that a lot of times before I complain to you. Anyway thank you for always responding to my replies and keep it up. Thank you

1 Like