PLEASE POST CRASHES AND ERRORS IN THE ‘TECHNICAL SUPPORT’ CATEGORY INSTEAD
We kindly ask that you complete the questions below. With this information, we can add it to our database for investigation.
Issue Description:
Just launching the game renders it unplayable for my friends. They’ll go into character select and it won’t launch. Every hotfix the performance of the game on their end has gone from good to awful, to the point where we can’t go through one mission before crashing and now the game just outright refuses to load past the launcher.
Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]
- Play Chasm Logistratum as Ogryn (Skullbreaker)
- Navigate to the medical station before Burnside
- Crouch-slide into the dumpster next to the blue and white Tertium sign
- Get stuck
Mission Name (If Applicable):
Platform:
[Steam/Microsoft Store]
Player ID:
[Steam ID/Steam Profile URL/GamerTag]
Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]
Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]
Upload Console Log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
- Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
- Upload here
Upload darktide_launcher.log:
- Press the Windows key + R
- Enter %appdata% within the search input and select ‘OK’
- Navigate to AppData\Roaming\Fatshark\Darktide
- Locate the darktide_launcher.log in this directory
- Upload here