Game crashes after launching and trying to enter to main menu

Issue Type (Required):

Crash - On Launch

Issue Description (Required):

When launching game after I get message to click any button, as soon as main menu shows up it crashes.

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

[PC] Crash Report (Optional):

GUID: 8bb7d0b7-bd6e-4a5e-b4f9-e8b761c3680a Log File: Info Type: ----------------------------------------------- [Script Error]: scripts/ui/views/menu_information_slate_ui.lua:250: bad argument #1 to ‘ipairs’ (table expected, got nil) ----------------------------------------------- [Crash Link]: crashify://8bb7d0b7-bd6e-4a5e-b4f9-e8b761c3680a

Sorry to hear this @Eki

If you haven’t already done so, please try verifying integrity of game files:

  1. Right-click Vermintide 2 in your Steam library sidebar
  2. Select ‘Properties’
  3. Select the ‘Local Files’ tab
  4. Select the ‘Verify Integrity of Game Files’ button
  5. When complete, close and reopen Steam

If the above doesn’t help, please perform a clean reinstallation of Vermintide 2 which involves deleting your AppData (please note any custom settings e.g. graphics, keybinds etc. will be reset):

https://support.fatshark.se/hc/en-us/articles/360034118394--PC-How-to-Perform-a-Clean-Re-Installation-of-Vermintide-2-or-Darktide

Please let me know how this goes.

Thanks for reply, I already did all of those things, tried to verify files, deleted game and AppData folder and did clean install, updated windows and graphics drivers, and nothing helped

@Eki sorry to hear that. I’ve discussed with the development team, and we can’t see anything out of place in the backend, or though your crash error references the info slate we’ve double-checked this and it appears to be setup correctly; and the issue hasn’t been widespread reported.

We suspect the issue may be being caused by a Firewall setting, or perhaps a caching issue with your ISP.

I recommend to check your Firewall settings and ensure Vermintide 2 isn’t being blocked, or having files quarantined in any way. Failing this, if you can try temporarily switching to a mobile data connection and check if the issue persists this can help to determine if it’s network/ISP-related.

I managed to resolve the issue, I have no idea what was problem, but deleting steam completely from pc and all associated files then reinstalling it solved problem

@Eki I see! thank you for the update and I’m glad you were able to resolve this issue.