Game crash after sending text

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Other

Issue Description (Required):

Everytime i text something in the morningstar or in missions my game freezes for a few seconds then crashes, give me this message after.

GUID: c0560e82-466c-4f6e-b182-50f5697905cc
Log File:
Info Type:

[Engine Error]: HRESULT: 0x887a0005 = DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_ACCESS_DENIED

At D:\a\d\rel_engine_darktide\release\2024_10_23_Patch1.6.0x\runtime\d3d12_render_device\d3d12_debug.cpp:1554 in function stingray::aftermath::d3d_assert

Steps to Reproduce (Required):

  1. start game
  2. Pick character
  3. load into morningstar
    4.Enter something into the game chat
  4. Send and game crashes immediately

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Microsoft Store

Player ID (Optional):

Zeroturtle74650

Upload Supporting Evidence (Optional):

2

The cause of this crash is odd but it does otherwise look like a conventional GPU-related crash. Could you try the solutions here, please?:

3

Yes, i tried those fixes. but nothing has changed in me doing them. still type something and game insta crashes