[Engine Error]: Access violation

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Error - (Other)

Issue Description (Required):

Steam wouldn’t download the game, so I downloaded it from an external source and verified the integrity in Steam—it passed validation. I played for an hour, but the next day it started crashing with this error.

darktide GUID: 6d17af5f-d392-4e23-879e-601f138b60db Log File: Info Type: ----------------------------------------------- [Engine Error]: Access violation (0xc0000005) in build ee36799442fe4fb50df14770c8af0471b6486d23 accessing address 000000000000018C from 00007FF8B545ACCC The issue could be related to the following modules found in the stack trace: module ‘amdxcffx64’. ----------------------------------------------- [Crash Link]: crashify://6d17af5f-d392-4e23-879e-601f138b60db

2

Hi kreativcat, external downloads are likely to produce issues, and Darktide will not remain up to date. It’s important to resolve the underlying issue and make sure all downloads are coming from the Steam client.

With that in mind, please uninstall Darktide and all cached data from the external download. Then, please use the instructions here:

[PC] Stuck in a Steam Validation/Update/Installation Loop?

Failing that, we recommend contacting Steam Support who will be able to look in to any potential issues with the Steam client.