El juego se cierra al abrir cajas

Issue Type (Required):

Error - Backend Error

Issue Description (Required):

El juego se cierra al momento de abrir varias cajas, me sale el mensaje de error de motor y me obliga a salir del juego

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

Steam (PC)

Player ID (Optional):

Upload Supporting Evidence (Optional):

There are two reasons why this may be occurring.

  1. There is a current backend issue affecting some players opening chests (due to a mismatch in how some chests are stored in account data), though this is more likely to occur when you only have 5 chests remaining and would prevent these from being opened as an example.
    KNOWN ISSUE: Backend Error Preventing Opening Chests - #2
  2. Too many requests being sent to the backend in a short time will result in a Backend Error. This is most commonly triggered when spam opening chests or re-rolling traits.

Al parecer el problema es solo con un cofre, porque despues de realizar una mision y abrir ese cofre, me di cuenta que lo seguia teniendo, puedo abrir el resto de cofres de forma normal, pero al abrir ese cofre de plebeyo me obliga a salir del juego con el mensaje “error de motor”.

Thanks for the added info @RodrigoSebastiano

I’ve requested for one of our backend developers to take a look at this for you. I’ll be in touch once I’ve heard back from them.