Hi, Every time I try to start Vermintide 2 in DirectX12 mode, I get an error message from Easy Anti-Cheat regarding an untrusted system file. The file in question is “dxilconv.dll” located at a quite obscure location on my PC: C:\ProgramData\Microsoft\Windows\Containers\BaseImages\ some hexadecim…

Hello Flap! Could you please try performing a clean re-installation of your GPU drivers using the instructions here ?

Hi Julia, thanks for your reply. I did a clean reinstall of my GPU drivers as described in your linked instructions, unfortunately it didn’t resolve the issue. I still get the same EAC error message.

That’s unfortunate. Do you have the latest updates for Windows installed?

Yes, the latest Windows updates are installed. It is Windows 10 Version 18.09, and when I manually look for updates via Windows Settings --> Updates & Security, it tells me “You’re up to date”.

If I PM you my email address, would you be willing to send me a copy of the dxilconv DLL? I can then pop it over to Easy Anti-Cheat who will be able to analyse it and hopefully shed some light on why it’s untrusted. Alternatively, if you’d rather contact them yourself, you can do so here . Let me …

I’d prefer to send the file to you, so you can forward it to the EAC team. I guess it has more weight or urgency if a corporate customer tries to contact them with that issue instead of a single enduser :wink: The file has a size of about 1,2 MB, let me know where I can mail it to and what addition…

No problem! I’ve PM’d you. :slight_smile:

EAC: Untrusted system file

Warhammer: Vermintide 2 Technical Support

FatsharkJulia March 11, 2019, 12:24am 8

No problem! I’ve PM’d you.

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EAC: Untrusted system file

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