FWIW I went to school to become an architect/urban designer (which I am professionally) in a highly competitive business. One of the key things you learn both in school and in your on-going career - which are among the most important things to success - is learning how to receive and constructively interpret criticism. It acknowledging that criticism is not an attack on your personal ego. From there, it’s also learning to listen to what your client and in many cases the public as your “community” you are serving wants. It’s about understanding their values and designing a product (building, park, city district, etc) that both exemplifies what you want to achieve as a designer and meets the needs and expectations of the community.
If Fatshark doesn’t care about the community and just a wants to do their own thing, they should just dispense with these official forums. Got a bug report? Fill out the form. If they don’t want to hear what their client/community wants to say then why ask the questions? Why have a public beta test? Why even bother with the limited communications they do have?
This is a strange developer IMHO. They seem to just want to do their own thing while paying lip service to community engagement. The best the rest of us can do is either hang on for the ride or get off at the next stop.