Darktide causing pc to restart

Warhammer 40,000: Darktide Technical Support
1

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
PC restarts while playing game. No issues in any other titles I’ve tried. Issue began on Monday prior to the full release.

Crash Report (If Applicable):
N/A

Error Displayed (If Applicable):
N/A

Steps to Reproduce:
Play the game

Platform:
Steam

Player ID:
hanshashardhands

Approx. Time of Issue & Timezone:
[Nov/30/2022, 7:00pm] [Central US]

Reproduction Rate:
Constant, rarely am able to stay running for more than 15 minutes.

Upload Supporting Evidence:
N/A

Upload Console Log:
Uploaded two, approximately an hour apart
console log 0811pm 30Nov22.log (33.7 KB)
console log 0722pm 30Nov22.log (34.2 KB)

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (261.2 KB)
2

99% sure that’s Easy Anti Cheat rebooting your PC. Notice the logs are empty after loading.

AFAIK there’s a bunch of hardware and software that EasyAntiCheat conflicts with and there may potentially be no resolution. I have a machine that plays every game there is, except anything with EAC.

3

Interestingly, I just upgraded to a 13700k and started having these issues.

I lowered the number of threads used from 21 to 18 (still crashed), then to 14 and I’ve gotten through two maps since. I wonder if it’s an issue with the “newness” of the 13th gen cpus interacting with anti cheat.

4

It’s worth checking out some potential solutions here:

5

Nothing there is particularly relevant to this situation.

It’s only occurring in Darktide.

In the few weeks since I last posted in this thread, lowering the worker threads seems to have helped, but even at just one worker thread it still happens occasionally.

6

I’ve had the same issue for some time: I had GPU-ralated BSODS when I tried running DT.
Had to update my win 10 and GPU.
BSODs went away (together with DLSS, making the game completely unplayable).

7

same problem here

8

Lock FPS to 60. That fixed it for me. I checked my CPU temperature with CoreTemp and with unlimited and 120 FPS it would go too hot so the PC automatically restarted. Since I locked it to 60 didn’t have a single crash.