Crashing at Startup 27/11/

Warhammer 40,000: Darktide Technical Support
1

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:
Crashing at start of game,
Allowed launcher through both Windows defender and Trend micro
Still persisting

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):
Error 0x00000005
2022-11-27 14_50_07-Window

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Chasm Logistratum as Ogryn (Skullbreaker)
  2. Attempt to pick up the second Grimoire
  3. Crash

Platform:
[Steam

Player ID:
[Steam ID nicehunter

Approx. Time of Issue & Timezone:
[11/27/2022,14:51 [AEDT]

Reproduction Rate:
Constant (100%)

PC Specs
Nvdia GeForce gtx 1070 Ti
32 BG Ram
intel core i7-8700k CPU 3.70 GHz
Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
    no log generated

Upload darktide_launcher.log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide
  4. Locate the darktide_launcher.log in this directory
  5. Upload here
    darktide_launcher.log (70.3 KB)
2

Also Tested with full firewalls disabled, error still persisted

3

Please try the ‘Selective Startup’ as advised here: https://support.fatshark.se/hc/en-us/articles/7830217759133--PC-Darktide-exe-Application-Error-0xc0000005-

4

It was Trend Micro.
once it was turned off fully the game ran.
image
These are the current exceptions
thanks