Crashing all the time. Please help

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Crash - During Play

Issue Description (Required):

I have been crashing for months and basically stopped playing. I was hoping the new update was gonna be playable, but it turns out that it’s still FUBAR. It’s really sad because I used to play this game a lot. After spending money on the newest dlc I’m really starting to get quite annoyed. Anyone have any clue why this is? I crash during cutcenes, and I crashed during the new Armory cutscene since the arbites character got some new campaign story. Whenever I open the armory now I crash. Whenever I just walk around for a bit I crash, usually around 30 minutes or less.

The crash log is different everytime, but I linked the latest one. Please Help

[PC] Do You Use Mods? (Optional):

No, I don’t use mods

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

[PC] Crash Report (Optional):

GUID: 742d5c00-2c6f-487a-94c8-a2b259538f5f
Log File:
Info Type:

[Engine Error]: Deadlock detected while waiting on main thread. Update was not called for 16.0 seconds. You need to supply a crash dump or a crashify link in the report since we need both logs and crashdump to investigate this.

Currently the process might be stuck in module ‘steamclient64’. This module is related to Steam.
The issue could also be related to the following modules found in the stack trace:
module ‘steam_api64’. This module is related to Steam.

2

I’ve raised this with the team, but in the meantime, I recommend looking at any potential issues/solutions with the Steam client due to the error being referenced below. This might mean checking for updates, reinstalling, disabling the Steam Overlay, etc.

Currently the process might be stuck in module ‘steamclient64’. This module is related to Steam.

Additionally, you may wish to experiment with the solutions here:

[PC] How to Resolve Crashes in Darktide

3

Another crash when queuing up.

GUID: f0acc3a4-3035-4a92-840f-5a94b1e25067
Log File:
Info Type:

[Engine Error]: Failed to read: ../bundle\data/df/df5df541337861f2.stream from package d001c681, Error: Data error (cyclic redundancy check).
(0x80070017).

Make sure that your game files are not corrupt by in steam. Contact support if this still occur after verifying the game files.

This error could also indicate that hardware issues such as drive, RAM or CPU is failing. see https://support.fatshark.se/hc/en-us/articles/360021425793--PC-How-to-Resolve-Data-Corruption-Errors

4

Worth noting that I’ve tried a lot of things. Like rolling back drivers, reinstalling the game, etc. I don’t know why it doesn’t work. I have a 2080 ti if that’s somehow relevant.

5

Now also getting server error 2014 during campaign mission 2, followed by server error 2007 when trying to login to the mourningstar. Is this on my end or is this game just straight up unplayable?