Crashes during mission

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:
Random crashes have been prevalent today. I’d like to know if there’s settings i have chosen which may be increasing the likelihood. I just updated system and I’m learning what options Windows 11 has, so suggestions are welcome.

Crash Report (If Applicable):

Error Displayed (If Applicable):
[ none available, “The game has crashed.” ]

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play game as any class.
  2. Attempt any mission.
  3. Crash. (apologies, frustrated.)

Mission Name (If Applicable):
n/a , happens regardless of which mission i choose.

Platform:
Steam.

Player ID:

Approx. Time of Issue & Timezone:
01/04/2023, 8:31PM EST

Reproduction Rate:
Constant. (earlier today I managed to rejoin a mission 7 times)

Upload Supporting Evidence:
n/a, available upon request.

Upload Console Log:
[ too large for pastebin, 2 parts ]
07:37:26.795 [Launcher] LOGGER OPEN07:37:26.796 [Launcher] Launcher version: L - Pastebin.com and
11:54:09.069 [Crash Reporter] LOGGER OPEN11:54:09.111 [Crash Reporter] Extract - Pastebin.com

I can see your GPU drivers are kicking up an unusual Access Violation error. It’s possible this is related to the ongoing GPU-related issues we need to solve, but a clean reinstall of your drivers may help:

Okay great, thanks so much. I’ll try that and I’ll know, going forward it’s GPU related. If the driver re-install doesn’t make a big difference there’s still some video settings I can adjust to try to reduce the occurrences.

Thanks a bunch,
prysmatik

new drivers dropped, gave those a spin w/a clean install. Issues appear to continue. I’ll try disabling HDR mode, and making random changes to video settings to see what i can do to reduce consistancy.

The following crash reports are from 3 matches, w/a few reconnects.

Issue Description:
Random crashes continue. suggestions are welcome.

Crash Report (If Applicable):
https://pastebin.com/2bMk0s9y
https://pastebin.com/JEKhsWpX
https://pastebin.com/nSn2qfvU
https://pastebin.com/Zqc7nD8Y
https://pastebin.com/CLUexQ5M
https://pastebin.com/SZsCdnZa
https://pastebin.com/kfQV0xjt

Error Displayed (If Applicable):
[ none available, “The game has crashed.” ]

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play game as any class.
  2. Attempt any mission.
  3. Crash. (apologies, frustrated.)

Mission Name (If Applicable):
n/a , happens regardless of which mission i choose.

Platform:
Steam.

Player ID:
https://steamcommunity.com/id/prysmatik_/

Approx. Time of Issue & Timezone:
01/05/2023, 11:31PM EST

Reproduction Rate:
Constant. 1st mission had 1 reconnect. 3rd mission had 4 or 5.

Upload Supporting Evidence:
n/a, available upon request.

Upload Console Log:
https://pastebin.com/i2ZLD7vQ

Tried reducing graphics settings, to no avail.

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.


Issue Description:

Crash Report (If Applicable):
GUID: 614bb90f-862f-457f-bba6-64999f0f7cac
Log File:
Info Type:


Error Displayed (If Applicable):
N/A

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

  1. Play Game
  2. ???
  3. Experience Crash at random.

Mission Name (If Applicable):
N/A , doesn’t matter, happens to them all.

Platform:
Steam

Player ID:
prysmatik

Approx. Time of Issue & Timezone:
01/10/2023 1:22 am EST

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:
available upon request.

Upload Console Log:
https://pastebin.com/qTxa8CjJ

Upload darktide_launcher.log:
https://pastebin.com/Uy6ReNmn

Issue Description:
So I reformatted the steam library, instead of using a striped drive configuration, I put it on a simple NTFS drive. Reinstalled game and it crashed during first mission. Near end this time.

Crash Report:
GUID: 29582324-c480-4422-85fc-866fca0f6795
Log File:
Info Type:


Time of Issue & Timezone:
01/15/2023 09:26pm EST

Reproduction rate:
100%

Console Log:
https://pastebin.com/5nMFDrY6
tl;dr:

  1. Access violation (0xc0000005) in build 436a75ea97a6666519b6f433ca1879c3f9561ae6
  2. accessing address 0000000000000000 from 0000000000000000

Darktide Launcher Log:
https://pastebin.com/b5fLgc01


Is this still the same “random GPU related issue” now that I’ve changed things around?

Thought I’d try again. Didn’t get off the Mourning Star before the game crashed. Please identify if the problem is Graphics Related or if there’s anything I can do to minimize the chances of this happening. I have made changes since this thread started. The HDD is no longer striped, the desktop is no longer HDR, etc.

Issue Description: I updated my drivers. I started Dark Tide, and ran to the console to start mission. I started a 1 star mission with Grimoires attached. While awaiting a strike team to assemble, before it changed scenes to the team screen; I opened my inventory to adjust my weapon/artifacts. I finished went back out of inventory screen, and very shortly thereafter the game crashed without loading to the strike team screen.

Crash Report (If Applicable):
GUID: 141f3336-7e1a-4f2b-8beb-2dd81e837aeb
Log File:
Info Type:


Error Displayed (If Applicable):
N/A

Steps to Reproduce:

  1. Play game, load mission as Sharpshooter.
  2. Crash before Strike team assembled.

Mission Name (If Applicable):
N/A

Platform:
Steam

Player ID:
prysmatik

Approx. Time of Issue & Timezone:
01/26/2023 12:18AM EST

Reproduction Rate:
100%

Upload Supporting Evidence:
Available upon request, I can VERY EASILY duplicate these results as pointed out by the crash reports above.

Upload Console Log:
https://pastebin.com/K5FpM2Tm

tl;dr:

1. 05:15:56.516 [DRED] DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG
2. 05:15:57.516 [DRED] <<DRED Hang>> DXGI_ERROR_DEVICE_REMOVED: GetDeviceRemovedReason() = DXGI_ERROR_DEVICE_HUNG <</DRED Hang>>
* 05:15:57.517 [AFTERMATH] Device status: GFSDK_Aftermath_Device_Status_PageFault

Upload darktide_launcher.log:
https://pastebin.com/qmqijHjy